Patient Administrative Coordinator - Indy West Parkdale
Company: Team Rehabilitation Services Llc
Location: Indianapolis
Posted on: May 9, 2024
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Job Description:
Overview:Team Rehab is a network of therapist-owned outpatient
physical therapy clinics in Michigan, Illinois, Indiana, Wisconsin
and Georgia.Our mission is to provide the best outpatient physical
therapy, occupational therapy and speech therapy. We want our
patients to enjoy therapy and experience clear improvements in
their health. Our clinics receive the highest levels of patient
satisfaction and our patients receive the best objectively
measurable outcomes. Our strategy, based on excellent quality and
patient satisfaction, is gaining momentum. Since opening our first
clinic in 2001, we have grown across Michigan and into Illinois,
Indiana, Wisconsin, and Georgia. We continue to open additional
clinics in order to make physical, occupational and speech therapy
even more accessible to our patients, their friends and their
families.The Common Standards all Team Rehabilitation Employees are
held to include:Never say anything disrespectful about any group,
whether they are formally protected by law or not.Never use
language that another member of staff or patient finds offensive.No
pictures, signs or the like that a patient or another member of
staff finds offensive.No discrimination in hiring, training or
promotion based on race, religion, national origins, weight, family
status, sexual orientation, etc. None. Never. Ever.Team Rehab
believes that employing the best people will provide the best
therapy and service to our patients. Because of this, Team Rehab
offers:Competitive PayBenefits for Both Full and Part Time
Employees!FREE Medical Plan!Monthly Bonuses401(k) MatchExcellent
Educational Incentives!Generous PTOProfit
SharingMentorshipResponsibilities:Team Rehabilitation is seeking
that outgoing, dynamic individual to be that all-important first
point of contact within our clinic. The ideal candidate would be
empathetic to patient conditions and willing to do whatever is
needed to help, accommodate, and support the patients success in
therapy.Responsibilities:Greet patients in a friendly, outgoing
manner. Verify appointment and assist in completing any necessary
paperwork.Ensure 360 communication with patients, physicians, other
staff members and anyone else involved in the patients care -
including any necessary follow-ups.Maintain complex schedules while
ensuring that all patients are scheduled the appropriate number of
visits. May include coordinating with the Physical Therapist and
other staff members to accommodate the patients needs.Assist
patients with any insurance-related questions. Verify and explain
insurance benefits to every patient, as well as obtaining and
tracking any authorizations neededAccurately update and maintain
records in the electronic medical and billing record system,
including billing changes. Follow up for any additional information
when appropriate.Collect copayments and process in an accurate,
timely and professional manner. Issue any receipts and handle any
billing-related tasks.Accurately input data collected from in-house
research. This information provided is pivotal in determining
clinic performance.Support the clinic performance by preparing
management information, imputing data from in-house research and
assuming basic maintenance of clinic supplies and equipment.Respect
patient privacy and adhere to any confidentiality policies.Other
Tasks:The Patient Administrative Coordinator must be able to
multitask in a fast paced, demanding environment while staying on
top of daily reports and tasks. Reports to the clinic director and
performs any additional tasks assigned by the clinic
director.Qualifications:High school graduate or
equivalentExperience in a patient centered health care position is
an advantage, but is not necessaryExperience in other positions
requiring customer contact and service is also usefulExcellent
written and verbal communication skills requiredMust possess solid
basic computer skillsMust be committed to Teams initiative of
making DEI a priority - bringing a sense of belonging and
empowerment within a diverse workforce#CBby Jobble
Keywords: Team Rehabilitation Services Llc, Indianapolis , Patient Administrative Coordinator - Indy West Parkdale, Administration, Clerical , Indianapolis, Indiana
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