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Senior Product Analyst, Quote to Cash

Company: Salesforce
Location: Indianapolis
Posted on: February 23, 2021

Job Description:

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryProducts and TechnologyJob Details Salesforce is looking for a Senior Product Analyst to join the Business Technology Team to work as a Senior Business Systems Analyst (BSA), collaborating with geographically dispersed scrum teams and business partners on critical internal initiatives for a multi-billion dollar business. These activities will support and span Revenue processes (Quote--to Cash), applications. This role requires someone who is knowledgeable, confident, and enthusiastic about perpetually learning as well as excited about sharing their knowledge with their teams and partners.-- The Senior Product Analyst will provide guidance throughout the life of a project, from the initial phases of helping identify business requirements to developing and executing strategies to completing flawless execution to production. This person will translate the business needs into actionable requirements by gathering enough information to make a solution possible, as well as helping drive clarity to make rational decisions.-- The role requires working across the timezones in which salesforce Information technology has development hubs. (AMER West and East coast, EMEA and India) Responsibilities:-- You will collaborate with a cross functional group of Product Owners, Project Managers, BSAs and business stakeholders on requirements, business value scoring and success metrics. You will drive the requirements gathering process such that the end product accurately reflects business needs which includes: risk/impact analysis, "as is" and "to be" process documentation, success metric identification, functional requirements (including acceptance criteria), all agnostic of a specific technical solution. You will be responsible for reviewing technical solutions for compliance to business process and objectives as well as coordinating the end to end UAT cycle. Depending on the project, you may also participate in the development of an organizational change management framework. In this role, you perform your core duties and take on a larger role within the Product Management Community. You serve on internal teams or committees helping improve processes or create new ones. You may serve as a leader and mentor to other Product Managers, using tools like Chatter to answer questions and share your knowledge with the larger team. You will work on large-scale projects, whose implementations, issues, requests or projects have greater scope, complexity and require change management. You operate more proactively as opposed to reactively, anticipating issues and averting them before they occur. You work closely with Product Owners and Project Managers as well as Architects and Lead Members of Technical Staff. You feel comfortable with prioritizing and managing multiple projects at a time and working with varying business and IT groups on cross-functional collaboration. Experience:

  • Bachelor's Degree or equivalent work experience, and 2-4 years of relevant experience at Salesforce or five years of relevant experience elsewhere.
  • 2+ years in the following roles: technical support, account management, project management and consulting.
  • Experience with lead to cash processes and Salesforce is a plus. Able to:
    • Guide internal customers throughout all aspects of the software development life cycle, including agile practices, from writing user stories and acceptance criteria to coordinating end to end and user acceptance testing.
    • Develop quality deliverables such as as-is and to-be process flows, requirement documentation, user stories and acceptance criteria.
    • Work closely with developers in scrum teams to act as a point of contact for requirements clarifications--.
    • Work proactively to predict and minimize potential issues before they arise, and resolve those that do in a timely manner.
    • Interact with large data sets to extract insights, validate decisions, and influence change.
    • Determine best methods and procedures on new assignments.
    • Quickly become a subject matter expert in business and system processes within scope of project(s).--
    • Negotiate detailed requirement and solution design trade-offs.
    • Perform some Product Owner responsibilities:-- adjust product roadmaps, groom backlogs, facilitate with senior leadership.
    • Assist with interviews and mentor new team members.-- Proficient with:
      • General Business Processes (Sales, Marketing, Service, Support).
      • Business Applications (CRM) and Automation.
      • Salesforce Core product and features.
      • Force.com features and capabilities.
      • Internet Architecture and Cloud Computing Concepts.
      • General Business Technology (database, security, networking, integrations) concepts and programming concepts. Accommodations - If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits. Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org. Salesforce welcomes all. Posted 30+ Days Ago Full time JR77132 About Us Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world. Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the "Most Admired Companies in the World" and one of the "100 Best Companies to Work For" eleven years in a row, and named "Innovator of the Decade" and one of the "World's Most Innovative Companies" eight years in a row by Forbes. There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that's so much bigger than themselves, an industry, and their company. We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.

Keywords: Salesforce, Indianapolis , Senior Product Analyst, Quote to Cash, Accounting, Auditing , Indianapolis, Indiana

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