IndianapolisINRecruiter Since 2001
the smart solution for Indianapolis jobs

Supervisor, Disaster Services

Company: American Red Cross
Location: Indianapolis
Posted on: May 28, 2023

Job Description:

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

**** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment ****

Join us-Where your Career is a Force for Good!

Job Description:

Job Summary

Supervise the implementation of the disaster services program in an assigned geographic territory. Lead and supervise Disaster Program staff and volunteer team responsible for local preparation, response and recovery management as well as management of government partnerships within assigned territory. Implement disaster preparedness, response, and recovery programs in the local area. Ensure the development of Disaster leadership volunteers in each of the program support functional areas of the disaster cycle in order to meet the needs of the territory, region, state and division. Drivers for this work include the number of municipalities within its coverage area, the amount and complexity of program activity, presence of significant grant funding, geography, risk, population, frequency of events, and regional structure. Provide support, development and/or leadership guidance to all volunteers.

Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations.

Job Description:

At the Red Cross, there is no such thing as a small disaster. In every single case it is our mission to help people affected by disaster meet their emergency needs that include shelter, food, clothing, health and mental health services. As a paid staff member, you will support our dedicated Red Cross disaster volunteers who serve selflessly to provide a bridge of assistance until individuals and families can resume a normal life.

The American Red Cross of Indiana is seeking an energetic, caring Community Resilience Disaster Program Manager (DPM) to organize the community and lead teams of volunteers who collaborate with community partners to build local resiliency and respond to disaster situations. This position will work Monday - Friday with planned and unplanned evenings and/or weekends. You must be willing to be on call 24/7.

PREFERRED EXPERIENCE: Key to this position's success is the effective engagement of partners, community members and volunteer teams.

The Community Resilience Disaster Program Manager (DPM) is responsible for:

  • Collaborates with partners and community members to deliver a community, asset-based model of disaster services in a geographic area.
  • Ensures that the Red Cross program design and delivery will focus on the five-factor model of Social Determinants of Resilience: Pre-Event Physical & Psychological Health, Social & Economic Equity & Wellbeing, Effective Risk Communication, Integration of Governmental/Non-Governmental Organizations and Social Cohesion.
  • Implements existing Red Cross programs and mobilizes the community for more effective service delivery with an intentional focus on the five social determinants of resilience.
  • Collaborates and liaises with non-government and government agencies, builds social cohesion by delivering Red Cross programs with and through the community, and provides effective risk communication that is designed and approved by the community.
  • Works with partners to improve the physical and psychological health as well as the social and economic well-being of the community.

    Additional Responsibilities include:

    Program Management and Engagement: Community Resilience DPMs are responsible for the implementation of the Disaster Cycle Services program in a community/neighborhood/city in alignment with established metrics.

    Manages volunteer recruitment and leadership identification from the community.

    Leads and supports ongoing volunteer recognition and engagement opportunities and leads and/or assists with the implementation of training efforts, community preparedness opportunities, and the support to other American Red Cross stakeholders. Utilizing community design and/or development collaborative models to identify, engage and empower shared initiatives and mobilize the community, this position will build community resilience through the networking and relationship building of community partnerships and ongoing community needs assessments.

    Representative of a broader Disaster Cycle Services team within the American Red Cross that is prepared to mobilize in support of disaster events across the country. In support of this, the Disaster Program Manager must be prepared to assist in the mobilization and support of local resources (volunteers, equipment, and supplies), as well as potential deployment themselves to serve in a leadership capacity on a relief operation outside of their area of responsibility.

    Partners with Executive Directors and all Red Cross lines of service to include Biomedical Services, Service to Armed Forces, International Services, Development, Communications and Preparedness Health and Safety Services to ensure the most collaborative, impactful and effective delivery of services.

    Management of Volunteers: Identifies and develops volunteer leaders from the community who can act in facilitative leader roles across the disaster cycle, coordinating internally and with partners to foster a Red Cross that aligns with government and works to enable the entire community to participate in all phases of the disaster cycle by shifting from being not only a provider of direct services but also a convener and facilitative leader. Supports and develops a primarily volunteer team from the community responsible for the implementation of disaster preparedness, response, and recovery programs in the local area. Ensure the successful integration of volunteers from the community to Red Cross activities and programs.

    Local Planning, Training Development, Community Outreach:

    Within scope of position, represents the entire disaster cycle of preparedness, response and recovery. Ensures that American Red Cross services are available and lead by and through the diversity of these communities.

    Provide oversight and support to local responses and activities through the deployment of community volunteer leaders and volunteers.


    Education: Bachelor's degree or equivalent combination of education and experience.

    Experience: Minimum of 3-5 years' experience with social services or service/program delivery, and providing leadership to a department, program or service. Demonstrated experience in coordinating staff and volunteer activities. Ability to interpret program trends, results, and related data to formulate recommendations. Ability to manage multiple priorities with strong skills in planning and problem-solving. Ability to relate well and effectively with diverse groups and individuals.

    Management Experience: Minimum of 1-3 years management experience.

    Skills and Abilities: Excellent interpersonal, verbal and written communication skills. Demonstrated ability to coach and or mentor to accomplish work through team leaders. Develops project plans & budgets. Demonstrates in-depth knowledge of program or service. Demonstrated ability in creating presentations and developing training modules. Develops strategies to achieve organizational goals. Demonstrated analytical and decision- making skills to develop creative processes for continuous program or service improvements. Demonstrated analytical and decision-making skills to develop creative processes for continuous program or service improvements. Proven track record of collaboration, facilitation, problem solving, marketing, leadership, and partnership management. Additionally, this position requires ability for planning, public speaking, project management and process improvement. Individual must be customer oriented, organized, and able to operate with an orientation toward solutions with an external focus, and team orientation.

    Other: A valid driver's license and good driving record is required to operate a Red Cross vehicle. Intermediate level proficiency with MS Office software, including Word, Excel, PowerPoint and Outlook. Familiarity with federal, state, and local employment laws. Must be able to perform all assigned responsibilities under "grey sky" requirements. This position is also responsible for ensuring that all American Red Cross finance policies and procedures are followed as related to the scope of work.

    The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

    Apply now! Joining our team will provide you with the opportunity to make a difference every day.

    The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

    Interested in Volunteering?

    Life's emergencies don't stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.

    Visit to learn more, including our most-needed volunteer positions.

    To view the EEOC Summary of Rights, click here: Summary of Rights

Keywords: American Red Cross, Indianapolis , Supervisor, Disaster Services, Accounting, Auditing , Indianapolis, Indiana

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Indiana jobs by following @recnetIN on Twitter!

Indianapolis RSS job feeds