Management and Program Analyst

Company: usagov
Location: Indianapolis
Posted on: May 28, 2023

Job Description:

Summary
Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Finance, Financial Operations, located in Indianapolis, IN.
This job is open to

• Internal to an agency
  Current federal employees of this agency. Clarification from the agency
  Current U.S. Customs and Border Protection employees who are currently working in a permanent competitive service position within the local commuting area.
  Duties
  Joining Customs & Border Protection (CBP) will allow you to utilize your expertise in both program management and analysis to serve as a trusted program advisor and provide qualitative and quantitative assessment of management processes, systems, and support program. This position starts at a salary of $69,741.00 (GS-11, Step 1) to $90,661.00 (GS-11, Step 10) with promotion potential to $108,669(GS-12 Step 10). Apply for this exciting opportunity to strengthen the Department's ability to perform homeland security functions.
  In this Management and Program Analyst position you will become a key team member of Homeland Security professionals involved in developing, evaluating, analyzing, and interpreting policies to resolve problems; analyzing administrative aspects of substantive mission-oriented programs; and recommending and applying new hypotheses and concepts to improve the effectiveness and efficiency of program operations and providing. Typical Work assignments include:
  • Acting as a liaison on behalf of the Executive Director and/or Executive Officer when interacting with management, staff, internal and external stakeholders to provide program specific information, answer questions, and address issues/problems raised;
  • Preparing Office of Finance administrative policies and procedures, responds to and coordinates correspondence, tracks and follows up on project deadlines to ensure that deadlines are met;
  • Advising management of unique conditions and issues which affect administrative functions and provides guidance on interpretation and implementation of new and revised legislation, policies, regulations and procedures; and
  • Reviewing and evaluating established program policies and procedures to determine gaps where additional guidance is needed. Requirements
    Conditions of Employment
    • You must be a U.S. Citizen to apply for this position
    • Males born after 12/31/1959 must be registered with Selective Service
    • Primary U.S. residency for at least three of the last five years (additional details below)
    • You may be required to pass a background investigation
    • CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures.
    • As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link. This vacancy has a local commuting area requirement, as defined below:
      • The area surrounding the duty station by which people reasonably travel back and forth from home to work; Or
      • The employee's permanent duty station is located within the reasonable travel area surrounding the duty station of this vacancy; Or if applicable
      • For employees who are detailed or temporarily promoted for more than 1 year to another duty location, the detailed or temporary duty location is considered to be the duty location of record for commuting area purposes. For employees detailed or temporarily promoted for less than one year, the permanent duty location is considered the duty location of record for commuting area purposes. Qualifications
        Specialized Experience: You qualify for the GS-11 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
        • Knowledge and experience on major mission or administrative programs;
        • Knowledge on budget, procurement, human resources, information technology, property management and self-inspection; and
        • Experience independently planning work activities by setting priorities, negotiating deadlines, and completing assigned tasks within time constraints. NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.
          Education Substitution:
          GS-11: Successful completion of a Ph.D. or an equivalent doctoral degree, or 3 full years of progressively higher-level graduate education leading to such a degree, or LL.M (if related) from an accredited college or university, may be substituted for experience at the GS-11 grade level. Such education must demonstrate the skills necessary to do the work. Check with your school to determine how many credit hours comprise three years of graduate study. If that information is not available, use 54 semester or 81 quarter hours.
          Combining Experience and Education: To combine your education and experience, you must convert each to a percentage, and then add the percentages. The combined total of your percentage of education and experience must equal at least 100% in order to qualify. If your education is currently described in quarter hours, convert the quarter hours into semester hours by multiplying the quarter hours by the fraction 2/3. To calculate your percentage of graduate education, divide the number of graduate semester hours in excess of the amount required for the next lower grade level, by 18. To determine your percentage of qualifying experience, you must divide your total number of months of qualifying experience by the required number of months of experience. Add your percentages of education and experience. The two percentages must total at least 100%.
          Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
          You must:
          • Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and
          • Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 05/22/2023. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
            Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information, review the following links: Background investigation and the e-QIP process.
            Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:
            • Working for the U.S. Government as a federal civilian or as a member of the military
            • A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
            • Participation in a study abroad program sponsored by a U.S. affiliated college or university
            • Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.
              Education
              Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.
              Additional information
              Bargaining Unit: This is a bargaining unit covered position, represented under the National Treasury Employees Unions - NTEU. For local chapter contact information see Chapter Websites - National Treasury Employees Union - NTEU
              Promotion Potential: Positions with known promotion potential do not guarantee promotion, nor is the promise of promotion implied.
              Telework: Telework may be available on a regular recurring or situational basis.
              DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.
              The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR - 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR - 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.
              • Benefits
                A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
                Review our benefits
                Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How You Will Be Evaluated
                You will be evaluated for this job based on how well you meet the qualifications above.
                Applicants will only be considered for the Eligibilities for which they claim in the job questionnaire AND must provide the supporting documentation. Applicants will not be considered for Eligibilities for which they did not claim, regardless of the documentation submitted with the application. https://apply.usastaffing.gov/ViewQuestionnaire/11959110
                We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. If you meet the minimum qualifications, your experience, education, and training will be rated using an assessment questionnaire.
                The competencies or knowledge, skills, and abilities needed to perform this job are:
                • Knowledge and skill in applying analytical and evaluative methods and techniques to issues or studies concerning the efficiency and effectiveness of program operations in order to track and monitor major activities, events and office-wide processes;
                • Knowledge of pertinent laws, regulations, policies, and precedents which affect the use of program and related support resources in the area studied in order to support the execution of CBP business processes such as property management;
                • Knowledge of the major issues, program goals and objectives, work processes and administrative operations of the organization to develop and manage operating procedures, guidelines and communications within the Directorate;
                • Skill in developing new or modified work methods, organizational structures, management processes, and/or program administration procedures to execute a variety of assignments requiring coordination with other offices, external agencies, and/or private sector; and
                • Skill in organizing, developing, and presenting verbally and in writing complex issues to explain, guide, and negotiate complicated requirements. If you are best qualified, you may be referred to the hiring manager for consideration and may be contacted for an interview. As a part of the interview process, additional selection criteria may be administered by the hiring manager. Preview the job questionnaire https://apply.usastaffing.gov/ViewQuestionnaire/11959110
                  Agency Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the federal government, you are not CTAP eligible. View information about CTAP eligibilityon OPM's Career Transition Resources website. You must submit the supporting documents listed under the Required Documents section of this announcement. To be considered well qualified under CTAP, you must be rated at a minimum score of 85 for this position.
                  • Benefits
                    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
                    Review our benefits
                    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
                  • Required Documents
                    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
                    
                    • Your resume: A resume describing your job-related qualifications is required and will be used for the purpose of reviewing your qualifications and determining what training, if any, would be required when placed. A resume in English is required. It must contain your full legal name, address, phone number, complete work history including a detailed description of your duties, the dates you performed those duties (MM/DD/YY), your hours worked per week, job title, as well as series, grade, and salary (if applicable). For additional required items, see the link. *Note- It is recommended that you upload your resume as a PDF instead of a Word document to ensure document quality. Ensure that your uploaded resume is not a password protected document, to include Office 365 passwords.
                    • Your responses to the job questionnaire: https://apply.usastaffing.gov/ViewQuestionnaire/11959110
                    • Are you a current or former federal employee? ALL CURRENT AND FORMER FEDERAL EMPLOYEES MUST SUBMIT THE MOST RECENT COPY OF THEIR SF-50 (Notification of Personnel Action) showing competitive status: Tenure 1 or 2 in Block 24 and Position Occupied 1 in Block 34. Additionally, applicants should also submit a SF-50 reflecting the highest grade held on a permanent basis in the competitive service or the full performance level of your current position, whichever is higher, AND an SF-50 to support having met the time-in-grade requirement of having served 52 weeks at the grade level (or equivalent) below the grade level(s) for this position. Current CBP Employees are encouraged, but not required, to submit an SF-50(s) for CBP experience; however, additional SF-50(s) are required when using federal experience outside of CBP to receive credit towards the requirements above. Examples of appropriate SF-50s include promotions, within-grade increases and accessions.
                    • Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable at this time; however, official copies will be required prior to entrance on duty) or a list of coursework with hours completed provided from the institution. Education must be from an institution accredited by an agency recognized by the U.S. Department of Education. Education obtained from a foreign university or college is not creditable unless it has been evaluated by an organization that specializes in interpretation of education credentials. For a listing of some accrediting agencies see www.naces.org. See Recognition of Foreign Qualifications for more information.
                    • Are you claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP)? You must submit a separation notice; your most recent SF-50 (noting your current position, grade level and duty location); a copy of your most recent performance rating; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; or a Military Department of National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.
                    • Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment:
                      
                      • Position title
                      • Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee)
                      • Agency
                      • Beginning and ending dates of appointment
                      • You may be asked to provide a copy of your recent performance appraisal and/or incentive awards. If you are relying on your education to meet qualification requirements:
                        Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
                        Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
                      • How to Apply
                        To begin your online application, click "Apply Online" to create a USAJOBS account and follow the prompts or log in to your existing account. Your application packet must include a completed assessment questionnaire, a resume, and any applicable and/or required supporting documentation. Please see the "Required Documents" section for additional information. All application materials, including transcripts, must be in English.
                        If you are unable to apply online or need to submit a document you do not have in electronic form, visit this link for more information regarding an Alternate Application process.
                        Applications and supporting documentation will not be accepted by mail or email. You may apply more than once, but the most recent application is the only one that will be used. You must submit your resume, your online questionnaire, and any supporting documents by 11:59 PM Eastern Time on 05/22/2023.
                        It is your responsibility to verify that any information entered or uploaded is received and is accurate. Human Resources will not modify or change any part of your application. Determining your eligibility and qualifications is dependent on the supporting documentation and information provided, which may impact your referral for further consideration. If a document is not legible, you will not be able to view it in your application and you must again upload it by the closing date.
                        Please upload your resume under "Resume" and any other applicable supporting documents mentioned above under the appropriate Document Type. If your Document Type is not listed, upload as "Other."
                        Due weight will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3).
                        DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
                        Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.
                        View common definitions of terms in this announcement.
                        Agency contact information
                        CBP Hiring Center
                        Phone
                        952-857-2932
                        Email
                        CBPhiring-applicantinquiry@cbp.dhs.gov
                        Address
                        Office of Finance Please read entire announcement Please apply online Washington, DC 20229 US
                        Next steps
                        GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table.
                        The open period for this job opportunity announcement may be extended to allow for a sufficient applicant pool.
                        Once the job opportunity announcement has closed, we will assess your experience and training, identify the best qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. You will be notified by email after each of these steps has been completed. Stay informed of changes to your application status by signing up for automatic email alerts with your USAJOBS account. If you are referred, you will receive a final notification of the disposition of the announcement. We expect to make a tentative job offer within 60 days after the close of the announcement. If you are selected, we may conduct a suitability/security background investigation.
                        Additional selections may be made beyond the total number of vacancies specified using this vacancy announcement. Further selections may also be made for additional organizational divisions and/or units within the duty location(s) listed above.
                        If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, De...

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