Sr. Business Support Specialist
Location: Indianapolis
Posted on: January 14, 2021
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Job Description:
Sr. Business Support Specialist
Duties
The Logistics Group is responsible for back office functions with
regard to Inventory and case management. This includes resolving
rejects in our operating systems and researching problems that are
encountered by our field representatives. We also administer loaner
and demonstration equipment.
Develop, maintain, and or assemble information/ documentation that
supports business operations and standard operating procedures for
one of more business units Acts as the primary contact for
escalated issues and requests concerning multiple, complex
processes or procedures. Serves as a liaison to internal and
external stakeholders as appropriate.
Utilize databases or spreadsheets to maintain program logistics and
measure outcomes of program effectiveness Responsible for adhering
to department guidelines and performing quality control program
assessments by conducting audits to identify best practices,
non-compliance, and errors. Make corrections or communicate errors
to individuals that can make the corrections. Ensure established
programs continue to best practices. Solicit feedback from others
to improve current processes.
Act as a key resource to others in the department and to internal
or external customers on programs and or procedures.
Skills
Advanced skills in the following:
Data Entry
Google Apps
Excel
Filing
Micorosoft Word
Strong organization and planning skills
Efficient and effective oral and written communication skills
Soft Skills:
Customer Service Focused
Friendly
Positive attitude
Empathetic
Education
High School Diploma
Associate's or Bachelor's degree is preferred
Keywords: , Indianapolis , Sr. Business Support Specialist, Administration, Clerical , Indianapolis, Indiana
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