Security Sales Admin
Company: Johnson Controls, Inc.
Location: Indianapolis
Posted on: June 25, 2022
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Job Description:
Job Details
What you will do
* Process Orders secured by the sales team
* Monitor emails for requisitions that are rejected or placed on
hold
* Resolves requisitions that are placed on hold
How you will do it
* Act as a liaison between sellers and CAST/CARE team to make sure
customer issues are being resolved
* Attend backlog meetings with sales managers and installation team
managers / coordinators
* Interact with customers to secure contracts and agreements
* Create cases in Salesforce for legal review
* Report to local sales manager and domain program leader
* Support data requests to fix things such as SLA's, hourly rates,
and affiliation codes
* Update call lists and alarm codes and validate completion when
done
* Help with customer service requests such as scheduling webinar
trainings or enrolling in new sites
* Collaborate with another domain to help a customer navigate to
the right contact
What we look for
Required
* 2-year degree or equivalent combination of education and
experience.
* Excellent written and verbal communication skills.
* Must be detailed oriented and organized.
* Proficiency in MS Office Suite, Outlook, and Oracle based
software & general PC knowledge.
* Must have the ability to maintain focus in a fast-paced
environment.
* Strong sense of urgency and problem-solving skills.
* Ability to interface with all levels of management.
* Ability to prioritize work volumes with limited supervision.
* Must pass pre-employment drug screen and background check.
Johnson Controls International plc. is an equal employment
opportunity and affirmative action employer and all qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, national origin, age, protected
veteran status, genetic information, sexual orientation, gender
identity, status as a qualified individual with a disability or any
other characteristic protected by law. To view more information
about your equal opportunity and non-discrimination rights as a
candidate, visit EEO is the Law. If you are an individual with a
disability and you require an accommodation during the application
process, please visit here.
Keywords: Johnson Controls, Inc., Indianapolis , Security Sales Admin, Administration, Clerical , Indianapolis, Indiana
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