Administrative Assistant - TRIO/Student Support Services

Company: Ivy Tech Community College
Location: Indianapolis
Posted on: January 27, 2023

Job Description:

Administrative Assistant - TRIO/Student Support Services

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Job no: 511360

Work type: Full Time Hourly

Location: Richmond, IN

Categories: Office/Clerical, Student Affairs/Student Services






General Description of Position:

Provides direct administrative support to the Student Support Services Program by scheduling appointments, handling correspondence with students, developing correspondence through a variety of media for communicating with internal and external publics, and assisting with tracking of expenses.



Major Responsibilities:
Present a professional, helpful atmosphere and positive attitude for SSS students, staff, visitors and callers.
Provide customer service by greeting students and visitors, answering incoming calls, and directing as needed and/or providing appropriate information and successful resolution of routine administrative issues relative to SSS.
Provide administrative support to the SSS Director and generally to the program. , including the maintenance of calendars, collection and compilation of data, preparation of correspondence and other materials, operation of standard office equipment (copier/fax machine/scanner), supply ordering and inventory, as well as the processing of requisitions, invoices and other requests.
Track program expenditures and maintain budgets using Excel.
Maintain up-to-date knowledge of college procedures and regulations as they pertain to college policies and daily grant operations.
Maintain student records, update participant files and information as needed, as well as assist with necessary tracking using StudentAccess (data management system).
Support SSS Director with the grant's federal annual performance review (APR).
Coordinate travel and all travel related arrangements (accommodations, conference registrations, etc.) for staff and participating students.
Support the Director in monitoring and updating the inventory of all program assets (i.e.: computers, printers, software, textbooks, test materials, etc.).
Handle routine tasks pertaining to the successful execution of the program, including submitting work orders, obtaining hospitality items and setting up as needed.
Assist with the supervision of volunteers and work study students.
Work in collaboration as a member of the Focused Team and the Division of Student Success.
Exhibit sensitivity toward SSS participants while honoring the confidentiality and privacy of student records, as well as sensitive information.
Provide service excellence through courteous, informed, accessible and professional engagement.
Perform other duties as assigned.


Minimum Qualifications:

Associate degree and three years of experience, or five years of secretarial experience without a degree.
Excellent human relations, organizational and independent work skills required.
Clear and concise written communication skills and good proofreading skills required.
Proficient computer skills and knowledge of Microsoft applications including Word, Publisher, Excel and PowerPoint required.



Preferred Qualifications:

The ideal candidate will possess a strong commitment to diversity and academic success for educationally disadvantaged youth.



Other Requirements:





Work Hours:





Hiring Range:





Team Ivy Referral:





Special Instructions to Applicants:

Anyone interested in applying for this position must submit a resume, letter of interest and (3) professional references via this website to ensure consideration.












Advertised: 19 Jan 2023 US Eastern Standard Time

Applications close:


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Keywords: Ivy Tech Community College, Indianapolis , Administrative Assistant - TRIO/Student Support Services, Administration, Clerical , Indianapolis, Indiana