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Technical Writer

Company: Intone Networks Inc.
Location: Indianapolis
Posted on: September 14, 2019

Job Description:

Role: Technical Writer Location: Indianapolis, IN Duration: 6-12+ Month Interview: Phone & Skype In this role, you will:

  • Design and implement comprehensive documentation solutions, for your assigned product area, to support product releases, including scope definition, requirements analysis, documentation plan design, hands-on analysis and testing and content authoring and publication.
  • Provide thought-leadership to fellow team members and contributing members of the cross-functional organization, across business and technical project dimensions, in the design and implementation of technical documentation solutions.
  • Work directly with project stakeholders to ensure that documentation deliverables satisfy the required business needs.
  • Install, configure and use Pega software as required for analysis and research.
  • Become well-versed in the architecture, design, and implementation features of Pega software products and become a subject matter expert in your assigned areas of the software.
  • Evaluate Pega software products and provide feedback to product management and development teams as appropriate to improve internal functions and usability The Person: An intelligent, motivated and collaborative individual with exceptional communication skills and proven experience in documenting complex software products. Qualifications will include:
  • A quick learner with excellent time management and organization skills.
  • Fluent command of spoken and written English.
  • Creative and strategic thinker with a focus on achieving outcomes, yet with excellent attention to detail.
  • Exceptional interpersonal skills and the ability to communicate, partner and collaborate.
  • Dedication to considering things from the customer s perspective and experience in creating outstanding user-focused documentation.
  • Driven and team-oriented with a demonstrated ability to lead by example.
  • Experience documenting APIs (e.g. JavaScript, Java) will be an asset.
  • Demonstrable technical writing and editing skills; ability to explain complex concepts and processes clearly and effectively.
  • Ability to organize and present a range of technical material to a variety of audiences.
  • Ability to independently manage a technical documentation project, including development and execution of a comprehensive documentation plan.
  • Demonstrated ability to adapt work methods in response to changing priorities. Additional Preferred Qualifications:
  • Experience with MadCap Flare and Drupal.
  • Ability to complete PRPC Senior System Architect Certification within 3 months of joining Pegasystems.
  • Experience working in an agile development environment.
  • Experience documenting APIs (e.g. JavaScript, Java). - provided by Dice

Keywords: Intone Networks Inc., Indianapolis , Technical Writer, Advertising , Indianapolis, Indiana

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