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Field Services Engineer

Company: RPS Imaging
Location: Indianapolis
Posted on: February 22, 2021

Job Description:

Samsung is the 2nd largest technology company and the 15th largest company in the world.--It is rapidly expanding its healthcare market share in the U.S.--Working for Samsung's exclusive distributor partner in the Great Lakes Region, RPS Imaging, you will work with an experienced, talented, and passionate team. RPS Imaging Job Title: Field Service EngineerIn this versatile Field Service role, you will be responsible for the installation and repair of various medical devices.--Individuals need to be able to work independently, perform assigned maintenance, repairs, troubleshooting, calibrations, and installation of medical imaging equipment.--The successful candidate is able to travel as needed as this position at times can require extensive travel within Ohio and Indiana (and possibly Michigan).We are looking for a successful engineer, preferably with prior medical field service experience.--Candidates must embrace innovation, change, and the ability to travel.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:* Performs assigned planned maintenance, installation, repairs, adjustments, calibrations and safety testing on a broad range of imaging equipment; including but not limited to: conventional x-ray, ultrasound, CR, DR, mammography* Performs incoming inspections, equipment quality control, testing, calibration and image evaluation of equipment according to manufactures specifications and other established guidelines* Works closely with management, sales team, and other service team staff members* Adheres to performance metrics of PM completion, call closure, parts returns, first call repair, escalation protocols, downtime, and others as assigned* Maintains timely, accurate and thorough documentation via strong verbal/written communications, as required by management, and outlined in current policies and proceduresQUALIFICATIONS:--To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.* Willing to travel* Valid driving license and satisfactory driving record is mandatory and background and drug testing (pre and post-hire) is required* Must be self-driven to optimize performance without the need for extensive supervision* Must possess excellent verbal and written communication skills and work effectively in a demanding, fast paced environment* Bachelor degree in electronic technology, or engineering preferred.* Minimum of 3 years' experience in the repair and maintenance of imaging equipment.* An equivalent combination of education and experience may be substituted. * Strong knowledge of radiology physics, digital technology, and mechanics.* Strong knowledge of laws and regulations pertaining to imaging equipment, radiation safety and protection practices.* Broad knowledge of imaging performance based on regulations, manufacturing practices and institutional requirementsSKILLS: * Knowledge of electronics and basic troubleshooting* General knowledge of networked equipment* Well-developed oral and written communication skills, as well as analytical & organizational skills* Computer Skills (MS Word, Excel, Outlook required)* Results Oriented & Demonstrates Excellent Customer Service Skills* Must have working knowledge of the following pieces of equipment: VOM Meters, Radiation Meters, Hand Tools, Oscilloscopes, Safety Analyzers, Imaging Phantoms, Power Tools, HV Probes, HV Bleeders, Test Fixtures, and Attenuation DevicesPHYSICAL REQUIREMENTS:* Regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 40 pounds* Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear* Must be able to sit and/or drive for long periods of time when travelling* Must be able to stand for long periods of timeBase salaryMedical Insurance.401k plan with a matching benefit program.Vacation and Holiday pay.Ongoing Service Training in Danvers, MA.

Keywords: RPS Imaging, Indianapolis , Field Services Engineer, Engineering , Indianapolis, Indiana

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