One Analytics - (Tableau & Tableau CRM) Solution Engineer, Retail
Company: Salesforce.org
Location: Indianapolis
Posted on: April 10, 2021
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Job Description:
Job Details We believe that businesses today have more questions
that need data-driven answers than they have data analysts and
scientists to answer them. What if you were empowered to solve
these complex business problems for Fortune 500 companies? What if
you had the World's #1 CRM with the #1 Analytics solution to
achieve that goal? What if you could work for a company that
believes that equality and giving back to the community are as
important as innovation and growth? What if you could turn everyday
business analysts into #CitizenDataScientists and Trailblazers that
transform their businesses? All this in the Worlds #1 Best Place to
Work---sounds like fiction, you say? Absolutely not! Here at
Tableau & Salesforce, we call it #DreamJob! As a Solution Engineer
(SE) on our One Analytics Retail team, you will become a de facto
expert in Salesforce's complete analytic solution including both
Tableau and Tableau CRM products. You'll educate our customers on
how to leverage and integrate these products for use cases both
inside and outside of the Salesforce platform. You'll communicate
these use-cases, customer-specific "Point of Views," features,
capabilities, and benefits of our modern analytics platform to our
Retail customers. You'll consistently execute outstanding
presentations, using high-impact speaking and writing skills, with
the ability to create and deliver compelling product
demonstrations. These demonstrations will articulate the technical
advantages that benefit our customers' business as well as their
goals. You will have the opportunity to learn the Tableau Analytics
Platform offerings, the descriptive and predictive (AI/ML) use
cases that best leverage them and the IT environments with which
our platform integrates. As a technical lead to our Sales Team, you
will actively contribute to account planning and customer
adoption/success through alignment of customer goals using proven
best practices. Primary Responsibilities (Essential Functions):
Arranges and conducts in-person (when safe to do so) & web-based
meetings as necessary to support pre-sales activities (e.g.,
discovery, requirements analysis, presentation/demonstration, etc.)
with customers and prospects. Develops and delivers outstanding
presentations and demonstrations that range from standard to custom
by generating compelling, interactive points of view. Leverages the
Tableau platform for Guided Evaluations, Interactive Workshops and
Proof-of-Concepts (POC) scenarios. Formulates and leads all aspects
of the technical sales process Identifies other pre-sales resources
required for deliverables, ensuring customer satisfaction Exercises
independent judgment in methods, techniques and evaluation criteria
of obtaining results Researches new technologies, tools and
methodologies as they emerge that may be applicable Communicates
daily with sales teams regarding sales activities and tactics to
support our customers Acts as the customer advocate and liaison for
product management and development Supports the sales team's
readiness in the use of Tableau products Knowledge and Skill
Requirements: Ability to work independently, multi-task and
prioritize well in a fast paced, dynamic work environment. Solid
listening skills. Can quickly digest information and respond in an
accurate and concise manner. Ability to respond appropriately to
complex questions. Can demonstrate knowledge of the Analytics
industry, the Analytics continuum from standard/operational
reporting to advanced/augmented analytics inclusive of an
understanding the basics of data science & machine learning.
Ability to identify risk and communicate potential solutions.
Effectively gives and receives feedback. Analytical and strategic
thinking skills. Technical aggressiveness and ability to learn new
technologies and business requirements. Excellent written and oral
communication skills to both business and technical audiences.
Technical skill and/or ability to acquire in-depth knowledge/use of
Salesforce/Tableau products to effectively position and convey the
merits of the enterprise platform to customers and prospects.
Understanding and experience in the Education/Experience:
Bachelor's degree in Computer Science or equivalent work experience
5+ years' Pre-sales experience or equivalent, ideally focused
on/within the Retail (specifically Consumer Goods) space. 3+ years'
experience using Tableau Software (inclusive of both Tableau and
Tableau CRM) or other business intelligence solutions Demonstrated
quantitative ability, such as statistics or analytics Experience
with databases and data analysis tools Experience with network and
web infrastructure Experience with Enterprise ETL or Data
Preparation tools a strong plus Proficiency in technologies
complimentary to Tableau software such as the following: Enterprise
software architectures, Salesforce, cloud technologies (e.g., AWS,
Azure, Google), ETL (e.g., Informatica, Alteryx), SQL or MDX (e.g.,
MySQL, Snowflake, PostgresSQL, Oracle, SQL Server, Redshift,
Cloudera), .NET or JSP, Java, Linux, Windows, and network
security/authentication. ?
Keywords: Salesforce.org, Indianapolis , One Analytics - (Tableau & Tableau CRM) Solution Engineer, Retail, Engineering , Indianapolis, Indiana
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