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Service Technician - Turf & Utility

Company: AHW LLC
Location: Crawfordsville
Posted on: March 19, 2023

Job Description:

Service Technician - Turf & Utility

Independently performs complex on-site diagnostics, service repairs and maintenance work on John Deere turf & utility equipment. May require some direction or guidance from the Service Manager or Shop Foreman.


  • Performs complex on-site diagnostics and repairs on John Deere turf and utility equipment
  • Participates in required Service EDUCATE Training programs
  • Supports customer clinics
  • Reviews and explains any maintenance, repair, or other service concerns directly with the customer and documents on work order
  • May establish and implement effective stocking processes with the Parts Department to maintain the proper seasonal parts inventory
  • Maintains current knowledge of John Deere and competitive products
  • Maintains condition of mobile service vehicle, trailer, inventory, tools and equipment
  • Completes all reports and forms required in conjunction with work assignments
  • Accounts for all time and material used in performing assigned duties
  • Maintain a safe working environment and adhere to company safety program at all times
  • Perform other duties as assignedExperience, Education, Skills and Knowledge:
    • 3+ years of experience performing on-site service repairs
    • Outstanding interpersonal and customer service skills
    • Ability to perform complex repairs and required maintenance using special tools and equipment following Technical Manual procedures
    • Expert knowledge of mechanical, electrical and hydraulic systems used in the repair of turf and utility equipment
    • Ability to use Service Advisor and basic computer functions
    • Ability to operate vehicles and equipment used for diagnostic purposes
    • Ability to lift at least 75 lbs. repeatedly
    • High School Diploma or equivalent experience required; Associates degree preferred

      AHW is a 16 location John Deere Dealership, selling tractors, combines, sprayers, riding mowers, commercial equipment in east central Illinois and western Indiana Date posted: 03/01/2023

Keywords: AHW LLC, Indianapolis , Service Technician - Turf & Utility, Engineering , Crawfordsville, Indiana

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