Dairy Process Engineer
Company: Separators, Inc.
Location: Indianapolis
Posted on: May 4, 2024
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Job Description:
Overview:Work cooperatively with customers and each internal
department to provide technical support and training.-- Supporting
both planned and unplanned needs and providing timely assistance in
a manner which builds business and working relationships are
critical to this role.Provide process / product support to
customers and the entire Sep. Inc. organization.-- While support of
all departments is required, focus should be placed on growth
opportunities.-- Collaboration with the Sales team is critical to
the success of this role.Participate in engineering and
pre-installation meetings for equipment sales.-- Review customer
processes and installation site prior to shipment (prior to
quotation is preferred) to ensure a successful project.Conduct spin
tests and provide written reports capturing results on all customer
submitted samples.Be available (as required) for equipment
start-ups, for technical support and training of Service Techs.,
Sales Managers and customer personnel.Actively promote and provide
customer product / process consulting services, including paid
training programs.Conduct all business in a timely and professional
manner which enhances the company's reputation and fosters team
building and collaboration.Help the company capture, centralize,
and keep current product / process information.-- Communicate this
information to the appropriate teams.Assist with customer process
issues and technical review during potential warranty
claims.Working with each department manager, provide technical
training to employees that will increase the company's ability to
service our customers.--Ability to review processes and customer
requests with limited assistance and oversight.Desire to learn
about centrifuges and understand the technical knowledge of
centrifuge performance and design and how it functions in a
customer's overall process.Ability to lead an equipment opportunity
(pre-installation meetings, engineering meetings and startup) with
some supervision.--Provide project management for special
initiatives (i.e.: machine modifications, new applications, USDA,
etc.) or customer driven projects.Provide a technical presence to
answer customer questions.5 plus years of dairy (milk, whey,
cheese, etc) process experienceKey Performance Measures:Work to
minimize warranty claims.-- Work to ensure the successful launch of
remanufactured equipment.Eliminate the misapplication of any
equipment.-- Clearly communicate potential issues as
appropriate.Manage time and all expenses in a value oriented,
cost-effective way.Requirements & Qualifications:High school
Diploma required; Post high school technical school or secondary
education/degree preferred.5 years of dairy process
experienceLimited technical knowledge of centrifuge performance and
design.Excellent written and verbal communication skills.Proficient
at Microsoft office, Dynamics CRM.Ability to travel extensively (up
to 50%).Physical ability to safely perform labor and travel.
Keywords: Separators, Inc., Indianapolis , Dairy Process Engineer, Engineering , Indianapolis, Indiana
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