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Roadside Service Technician

Company: AAA
Location: Indianapolis
Posted on: September 15, 2018

Job Description:

AAA is now hiring a Roadside Service Technician.You will be responsible for driving to the location of service members and other customers who contact AAA Hoosier Motor Club and providing roadside assistance.
Education requirements --- High school diploma or GED preferred but not required. Experience requirements --- 1-3 months related experience preferred but not required and/or training or equivalent combination of education and experience. --- Customer service experience preferred. Qualifications --- Must be 21 years old--- Valid For-Hire endorsement on drivers license--- Driving record in accordance with AAA Associate Driver Safety Guide--- Valid DOT physical--- Possess mechanical aptitude.--- Dependable and trustworthy.--- Knowledge of GPS, Credit Card Swipe Machine, Electronic Dispatch (Mobile Data Terminal). Responsibilities --- Obey traffic laws and follow established traffic and transportation procedures and all other company established safety rules. --- Inspect and maintain vehicle supplies and equipment. --- Report any mechanical problems encountered with vehicles. --- Verify that appropriate tools and documentation are in vehicle prior to shifts and properly maintain all equipment. --- Safeguard, properly account for and turn in receipts and money received. Reconcile the inventory before and after shift change. --- Read maps and follow written, verbal, and electronic geographic directions. --- Report delays in reaching service destination. --- Perform emergency road service duties, including jump starts, tire changes, lockout services, fuel delivery, light mechanical, extrication and/or winching, and towing services on disabled vehicles. --- Operate a tow vehicle in a safe manner with valid driver's license and driving record in accordance with the AAA Associate Driver Safety Guide. --- Operate computer related equipment, including wireless data terminals, vehicle charging system diagnostic equipment, credit card terminals, and two-way radios in a professional manner. --- Maintain and account for company provided fuel cards. --- Perform maintenance on Club vehicles as requested. Skills --- Basic data entry skills.--- Ability to adapt to change in the workplace.--- Ability to communicate effectively with others using the spoken word.--- Ability to communicate in writing clearly and concisely.--- Ability to take care of the customers' needs while following company procedures.--- Ability to make critical decisions while following company procedures.--- Ability to identify and correct conditions that affect employee safety.We are an Equal Opportunity Employer.

Keywords: AAA, Indianapolis , Roadside Service Technician, Engineering , Indianapolis, Indiana

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