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Urgent Care Manager

Company: Orthoindy
Location: Indianapolis
Posted on: January 14, 2021

Job Description:

Facility: OrthoIndy Northwest, Indianapolis, INDepartment: Urgent Care ClinicShift Details: Full-time, SalariedEverything we do is about creating a caring, connected and committed workforce that directly improves the quality of life for our employees and customers.Be a part of something great!General Statement of Duties:The Urgent Care Manager is responsible for the daily leadership activities with managing a team of Advanced Practice Providers across various settings, including urgent care and trauma. The Manager will be hands-on in assessing patients to identify orthopedic related problems in a non-appointment setting as a member of the Urgent Care Department. The Manager will oversee staff development, training programs, audits, recruiting efforts and implement programs to continually improve patient care and operational efficiency.Essential Duties:- Provides direct patient treatment. Assesses patients by using Physician Assistant or Nurse Practitioner skills to identify health problems, order laboratory tests, and complete history and physical examination. Assesses normal and abnormal findings obtained from history and physical examination. Orders and interprets imaging and lab results.- Develops and interprets departments policies, objective, and operational procedures. Resolves problems related to staffing, patient flow, patient concerns, utilizations of facilities, task management, downtime processes, etc.- Supervises and coordinates functions and activities of the Advanced Practice Providers. Assists in the development and identifies education programs designed to improve the knowledge, skills, and abilities of the staff. Manages orientation and training, scheduling, annual evaluations, disciplinary actions, hiring of staff. Responsible for staff schedules, PTO requests, approving timecards, andsubmitting other pay related documents for processing.- Acts as a liaison with other departments to maintain and improve volume, quality, and revenue generation. Coordinates with leadership and Physicians to provide quality patient care. Reviews expectations and responsibilities with supervising Physicians to optimize workflows. Functions as a resource to the organization regarding Advanced Practice Provider issues.- Develops, tracks and recommends process improvements, including appropriate use of ancillary orders, patient triage, etc. Completes case reviews for staff and presents findings. Establishes performance and evaluation standards to document and review with staff. Contributes to and supports the development of new policies, procedures, systems or work practices to optimize operational efficiency.- Maintains high clinical standards. Promotes a learning culture through publications, site visits, onsite presentations, etc.- Promotes and monitors regulatory agency standards and organizational service expectations. Reviews compliant issues and safety protocols in various care settings.- Supports the preparation of departmental budget. Analyzes prior year performance data and projects business growth to determine necessary budgetary adjustments.Requirements:* Master's degree or equivalent in related field required* National Commission on Certification of Physician Assistants certification or American Association of Nurse Practitioners certification required* Indiana Physician Assistant Committee certification or Advanced Practice Nurses of Indiana certification required* BLS certification required* 2-4 years of experience in orthopedic or emergency medicine experience required; 4-6 years of experience preferred* Previous leadership experience strongly preferredOrthoIndy is an Equal Opportunity Employer

Keywords: Orthoindy, Indianapolis , Urgent Care Manager, Executive , Indianapolis, Indiana

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