Change Management Lead, M&A

Company: Salesforce
Location: Indianapolis
Posted on: February 23, 2021

Job Description:

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryProducts and TechnologyJob DetailsLocations:Indianapolis, INDallas, TXLocal Candidates preferredBusiness Technology blazes the trail of enterprise IT. Built on the foundation of our core values - Trust, Ohana, Innovation - we own more than the traditional IT components with a heavy focus on working closely with our business partners for amazing outcomes. Our goal is to deliver technology that is centered around our business and our collective success. We oversee technology strategy, Salesforce on Salesforce, customer and partner enablement, applications engineering, infrastructure, collaboration, enterprise operations, architecture, and program enablement. We own the world's foremost Salesforce implementation and enable our global Ohana to do their best work by leveraging our platform.

Salesforce Business Technology is seeking a Change Lead to join our M&A Integration Experience team, focusing on Go-to-Market (GTM) integration projects. Our team collaborates with cross-functional teams at Salesforce to drive and deliver amazing change management programs, ensuring that our Go-to-Market business teams successfully transition to new Lead-to-Cash (L2C) and Post-Sales systems and processes.

At Salesforce, Mergers and Acquisitions play an important role in fueling growth and innovation. Our team is hiring to meet the increasing demands to integrate new business clouds (MuleSoft, Tableau, future new cloud acquisitions) efficiently into our core sales and revenue business processes.

In this position, the Change Lead will lead end-to-end planning and execution of high complexity change management programs to address the impacts of GTM systems integration. This role requires significant collaboration with matrixed teams across Salesforce and the acquired business. The Change Lead should be capable of managing small teams of people to deliver the change management solution and use influence to forge strong partnerships, ensuring positive outcomes for our business stakeholders.

Here's what the Change Lead will be doing:

• Supporting the Change Management workstream for Business Technology's (BT) Go-to-Market systems integration programs
• Working with enablement partners across BT and impacted business teams to deliver successful adoption
• Developing impact assessment and stakeholder analysis deliverables to document how technology changes will impact each business team and role
• Formulating the change management strategy and plan to facilitate a successful transition, including stakeholder engagement, communications, and role-based training activities
• Drafting and deploying targeted communications and trainings to build awareness, knowledge, and skills with stakeholders
• Managing the successful execution of the end-to-end change management program, applying strong project management skills to identify and mitigate risks/issues as they arise
• Proactively identifying and implementing improvements to the change management methodology and playbookHere's what we're seeking:
  • Change Management Expertise: Demonstrated experience executing core components of change management programs, including communications, training, and stakeholder engagement. Grounded in change management principles, methodologies, tools, and leading edge practices.
    • 4+ years of applied change management, communications, and/or training experience in management consulting or industry
    • Project and Program Management Skills: Proven track record of delivering change management programs for complex, enterprise-wide, and transformational technology initiatives. Effective in making sound business decisions, flexing/adapting approach, and being proactive. Ability to work well under deadlines and juggle multiple priorities. Strong time management skills.
    • M&A / Go-To-Market Experience: Basic understanding of the acquisition lifecycle, integration planning, and assessing impacts to people/process/technology. Understanding of the Sales lifecycle and associated systems.
    • Technology Fluency: Proven ability to thrive in technical environments, especially implementations of Salesforce products. Experience with Sales Cloud, Service Cloud, and/or Tableau a plus.
    • Interpersonal Skills: Able to articulate ideas clearly and succinctly in a variety of settings and styles. Build trusting relationships, credibility, and use strong communication and influencing skills to partner effectively with stakeholders to improve decision-making and business outcomes.
    • Demonstrates the Salesforce values of Trust, Growth, Innovation and EqualityOTHER SKILLS/REQUIREMENTS:
      • Four year undergraduate degree or direct relevant experience
      • 4+ years experience in consulting, corporate development or functional domain
      • Strong technology background with working knowledge of Salesforce's preferred collaboration platforms (Google Suite, Chatter, Quip, Smartsheet, Slack)
      • Salesforce.com organization and product knowledge preferredAccommodations - If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits. Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org. Salesforce welcomes all. Posted 16 Days Ago Full time JR84983 About Us Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world. Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the "Most Admired Companies in the World" and one of the "100 Best Companies to Work For" eleven years in a row, and named "Innovator of the Decade" and one of the "World's Most Innovative Companies" eight years in a row by Forbes. There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that's so much bigger than themselves, an industry, and their company. We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.

Keywords: Salesforce, Indianapolis , Change Management Lead, M&A, Executive , Indianapolis, Indiana