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Professional Services Project Manager

Company: Ping Identity
Location: Indianapolis
Posted on: May 6, 2021

Job Description:

At Ping Identity, we're changing the way people think about enterprise security technology. With our innovative Identity Defined Security platform, we're building a borderless world where people have total freedom to work wherever and however they want. Without friction. Without fear. We call this digital freedom. And it's not just something we provide our customers. It's something that drives our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. We're headquartered in Denver, Colorado, and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including over half of the Fortune 100. Because even in the most complex enterprise environments, security shouldn't be a source of anxiety. It is one of your greatest competitive advantages. We are looking for a Project Manager for the Professional Services team. The Professional Services team is part of our Global Customer Success organization and delivers professional services for identity management solutions. The projects include end-to-end solution deployment for federation architecture, installation, configuration, and software connection solutions for Ping Identity products. You will report to the North America PMO and will be part of a high-functioning team that gets along very well and is supportive of each other. You will have fun and learn while helping to fulfill our commitment of successful delivery for our valued customers. We are looking for someone with a passion for leading project-based solutions for external customers and one who can manage a portfolio of Tier 3 and Tier 2 projects. You will have deep experience in project management best practices, leading technology implementation projects, and consulting engagements with external customers. At times, work closely with Partners for hybrid delivery. You Will: * Be the primary point of contact for Professional Services overseeing engagements delivered by Ping or Ping Partners. * Build strong relationships with customers, partners, internal Ping teams and Professional Services team members * Manage a portfolio of complex projects that support numerous Tier 3 and Tier 2 customers * Resolve issues, conflicts, dependencies and risks * Manage outcomes within the SOW language for best effort of on-time and on-budget delivery * Work creatively and analytically in a collaborative environment, demonstrating teamwork, innovation, proactive problem solving and excellence * Provide status updates to customer, partners and leadership on project deliverables, budget, dependencies, risks, change management and decisions needed * Manage forecasting and billing efforts on your projects You Have: * Project management experience in consulting and technology implementation projects * Motivated and comfortable adapting to change and competing demands * Bachelor's Degree * High standards for detail, process and quality * Ability to self-manage and independently deliver results * Project management certifications (e.g. PMP) Desired Qualifications: * Experience with the technical (or like) implementations * Experience working with external customers * Consulting background preferred * Strong leadership and relationship building skills including the ability to motivate up, across, and down multiple business and technology organizations * Experience mentoring more junior project managers or business analysis resources * Partner relationship management * Travel ( 0% - 10%) is expected in this role. Majority of work will be performed remotely. Our Benefits: * Open PTO * Parental Leave * Free Healthcare Option * 401(k) Match * Generous Holiday Schedule * Commuter Offset * Education Reimbursement Ping Identity is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Salary offers will be based on the candidate's qualifications. You Have: * Project management experience in consulting and technology implementation projects * Motivated and comfortable adapting to change and competing demands * Bachelor's Degree * High standards for detail, process and quality * Ability to self-manage and independently deliver results * Project management certifications (e.g. PMP) Desired Qualifications: * Experience with the technical (or like) implementations * Experience working with external customers * Consulting background preferred * Strong leadership and relationship building skills including the ability to motivate up, across, and down multiple business and technology organizations * Experience mentoring more junior project managers or business analysis resources * Partner relationship management * Travel ( 0% - 10%) is expected in this role. Majority of work will be performed remotely. Our Benefits: * Open PTO * Parental Leave * Free Healthcare Option * 401(k) Match * Generous Holiday Schedule * Commuter Offset * Education Reimbursement Ping Identity is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Salary offers will be based on the candidate's qualifications.

Keywords: Ping Identity, Indianapolis , Professional Services Project Manager, Executive , Indianapolis, Indiana

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