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Project Manager II

Company: Covance
Location: Greenfield
Posted on: November 22, 2021

Job Description:

Job Overview: Labcorp is hiring a Project Manager II to join our team. Working as part of the Global Project Management Office (PMO), the Project Manager (PM) routinely conducts full management of Client projects. In this role, the PM will provide internal and external Clients with a central point of contact for projects. The individual is accountable for leading the Project teams to ensure that Client requirements and deliverables are met. This involves end to end management of a project, encompassing effective management of Client communication and use of the appropriate tools to ensure the successful initiation, planning, execution, monitoring and completion of projects. In support of a project, a PM will assist with study budget tracking and is accountable for reconciliation of projects. The PM will be required to utilise excellent communication skills to liaise with internal and external project teams, departmental management and the Client to ensure effective progress throughout the life cycle of a project. Strong interpersonal skills are required as is the ability to negotiate with both internal and external Clients. The ability to identify specific project requirements and engage the appropriate subject matter experts / resource in accordance with the project milestones is a key aspect of this role. The individual will identify and following approval, initiate the introduction of new processes and contribute to development and delivery of internal projects within the PMO. They will also support the day-to-day running of the PMO and publish internal and Client specific KPIs/KRIs and analyze such measures to calibrate the success of a project as requested. The post holder will ensure adherence to the appropriate SOPs and will be responsible for completion of all relevant documentation. * Duties and Responsibilities Indicate positions accountability GLC/General Manager Department Head/Function Lead Manager of Managers Manager Individual Contributor * People Responsibilities The position will not be associated directly with line management responsibilities although project specific supervision will be required as appropriate. * Essential Job Duties Initiation * Oversees and participates in the on-boarding process of new clients. * Participates in the Client inquiry / project initiation process. Manages Client visits. Assigned standard and more complex projects. * Participates in and provides guidance to client and financial services' interactions with the client and processes. * Reviews project scope for alignment with contract requirements and provides necessary feedback. Shares necessary study set-up requirements and gains expectations of execution. * As applicable, prepare time lines to support the project in conjunction with appropriate Scientists or Leads. * Documents study initiation details to disseminate to the broader study team. Planning * Acts as the primary point of contact for the project work for internal/external customers. * Able to determine schedules that drive and ensure delivery of key milestones for complex projects and key clients on a global level as applicable. * Prepare and maintain contact details information. As needed prepare, maintain, and circulate project plan. * Lead collaborative discussions with client and scientific teams to fully define the project requirements. Effectively communicate requirements to the project team. * (Deleted line) * Set-up, monitor and maintain appropriate tracking for each project. Proactively monitor potential scheduling concerns and help to identify solutions. Provide the Project team, including the Client, with regular updates. * Leads the communication and interaction with the project team, other departments, and clients. * Leads project update meetings; assigns actions and monitors progress to ensure project progression with respect to compliance with agreed schedules and scope. * Proactively, identifies and removes barriers to project execution. Applies lessons learned to improve processes for future projects. * Proactively advises client to design studies to minimize risk to timelines and communicates timeline changes or concerns to internal and external clients in a timely manner. * Leads client conference calls, project meetings, and visits as appropriate. * Works across operational units, other departments, and sub contractors to achieve overall targeted milestones. Drives relationship growth across teams to increase customer service opportunities. Monitoring and Controlling * Where applicable, maintains well documented, organized, and up-to-date study files including budgets, study design, and correspondence. * Understand, influence, and drive the quotation and contracts process. Routinely review and reconcile project budget. Submit and track WSC as required by the project * Collect and collate internal and client metrics / KPI's for report out to internal teams, clients and management. * As appropriate for the project, maintain an issues log. Lead problem solving by defining issues, providing alternative solutions and ensuring decisions are made and disseminated to the team. * Identifies and escalates issues as appropriate using the defined escalation process. In conjunction with the appropriate management team, management drives the resolution process. * Supports invoicing inquiries regarding work completed and pending. * Conducts risk evaluation sessions and produces a risk management log. Evaluates and acts opportunities with the project team and department. Provides risk mitigation for the project and continue to evaluate and review risk log throughout the project life cycle. Conducting lessons learned sessions as appropriate throughout the life of a project. Escalates risks with wider impact to PM management team. * (Deleted) Closing * Follow up with Clients during and after project completion to determine satisfaction levels and to gain insight into ways to improve our service offering. Utilise CAIR process and NPS data to address internal / Client issues. * Where applicable, responsible for managing QA audit timelines and where appropriate delegating actions. * At the end of a project phase or at close of the project, close out all project tracking tools. * Post-project analysis of project performance may be requested for lessons learned General * Employ effective general management and interpersonal skills to manage the relationship within project teams with an emphasis on the client. * Able to coordinate, schedule, and manage projects both locally and globally. * Responds to unscheduled deadlines, client needs, and crises without neglecting other responsibilities. * Host and supports client visits. * Where the opportunity arises ensure that Clients receive relevant information on Covance service offerings. Where appropriate draw in the subject matter experts / Client Services. * Understand the role and accountability of the PMO within ED Chemistry Solutions. Knowledge of the global Covance culture and the ability to collaborate with other Covance locations is required. * Identifies and participates in process improvement initiatives within the PMO and associated business. Leads process improvements within the organization. * Collect and collate information proactively from clients to forecast portfolio needs. * A comprehensive understanding of the processes involved in the production of protocols, SOPs, analytical procedures, working documents, forms, reports, data evaluation and Client/QA audits is required. * Provides appropriate coaching and recognition to project team members and colleagues. * Supports new employee training. * Ensure individual training records are up to date and accurately reflect capabilities. * Perform other related duties as required. Recommended: * The post holder will have a relevant degree and/or Minimum 4 years of relevant Project Management Office experience. * The ability to get things done by influencing others (both internal and external). * An up to date knowledge of regulatory guidelines is desirable. * Knowledge of capabilities and expertise of the organisation and companies that may provide support services. * Commercial awareness, interpersonal and negotiating skills. * Be accredited to (and maintain) or be working towards Certified Associate in Project Management (CAPM) status. * Learn and maintain knowledge of process excellence processes, tools and activities.\. * Computing skills, including word processing and use of spreadsheets (e.g. Microsoft Office packages and Microsoft Project)The post holder should be able to communicate effectively at all levels with other employees, as well as external clients, suppliers, etc * Proven ability to prioritize and manage time Education/Qualifications: Recommended: * The post holder will have a relevant degree and/or Minimum 4 years of relevant Project Management Office experience. * The ability to get things done by influencing others (both internal and external). * An up to date knowledge of regulatory guidelines is desirable. * Knowledge of capabilities and expertise of the Covance organisation and companies that may provide support services. * Commercial awareness, interpersonal and negotiating skills. * Be accredited to (and maintain) or be working towards Certified Associate in Project Management (CAPM) status. * Learn and maintain knowledge of process excellence processes, tools and activities. Experience: * Minimum 4 years industry experience in a relevant field. * Computing skills, including word processing and use of spreadsheets (e.g. Microsoft Office packages and Microsoft Project). * The post holder should be able to communicate effectively at all levels with other Covance employees, as well as external clients, suppliers, etc. * Proven ability to prioritize and manage time.

Keywords: Covance, Indianapolis , Project Manager II, Executive , Greenfield, Indiana

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