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Property Management Training Specialist

Company: Kittle Property Group
Location: Indianapolis
Posted on: September 24, 2022

Job Description:

SALARY: $68k plus a Corporate BonusEXPECTATION FOR ALL EMPLOYEESSupports the organization's mission and values by exhibiting the following behaviors: excellence and competence, collaboration, innovation, respect, personalization, commitment to our community, accountability and ownership.POSITION SUMMARY:Responsible and accountable for the on-going and on-boarding training of all new property level employees.ESSENTIAL DUTIES AND RESPONSIBILITIES:Primary Responsibilities will include:

  • Devise and train out interactive, virtual learning and face to face curriculum to move culture, knowledge and skills/abilities in line with our strategic plan.
  • Develop and deliver a consistent approach for New Hire Orientation.
  • Develop and deliver a 90 day web and seminar based onboarding plan.
  • Responsible for training/facilitating approved curriculum.
  • Develop short-term, mid-term and long-term learning strategies.
  • Responsible for managing/maintaining/update the Management Excellence Policy and Procedures Manuals.
  • Manage third-party training software programs including online learning platforms such as eLearning and Elizabeth Moreland as they relate to property management policies, procedures, and processes.
  • Measure outcomes for learning transfer with "pre" and "post" test training. Train in technical, procedural and interpersonal areas with emphasis on measurable outcomes.
  • Share monthly reports showing course completed by pre-determined groups, live events, and completed eDoc's.
  • Travel/Field Training 60% of work scheduleSecondary Responsibilities may include:
    • Evaluate cost effectiveness of training (e.g. engagement, employee turnover, quality improvement)
    • Attend professional organizations' seminars, educational sessions, industry trade shows, etc.QUALIFICATIONS/SKILLS & KNOWLEDGE REQUIREMENTS
      • Bachelor's degree in Business, Adult Education or related field.
      • Required certification: Certified Professional, Learning and Performance (CPLP), or willingness to pursue within 12 months of beginning position.
      • Minimum of 7 years of experience in Training and Development, facilitating courses in various levels of personnel. Minimum of three years of experience in multi-family industry. Required: Successful experience as a Property Manager and Supervisor, knowledge of property operations/management such as Yardi, A/R, sales and time management.
      • Excellent presentation skills, good public speaking skills. Organized.
      • Excellent communication skills, both verbal and in writing: interpret, evaluate, and communicate detailed written or verbal instructions to others accurately and quickly. Articulate.
      • Knowledge of audio/visual/computer-based program design.
      • Travel 60% of work schedule.
      • Understand and commit to KPG's values.TRAINING REQUIREMENTS:
        • NAA/IAA conventions
        • Ongoing professional development (Association for Talent Development, CPLP)PHYSICAL DEMANDS:
          • Able to push, pull, lift or carry objects up to 15 pounds for the dissemination of documents/supplies.
          • Frequently walk, sit and stand for prolonged periods of time.
          • Ability to operate personal computers and other standard equipment (telephone, copy machine, etc)
          • Ability to operate audio/visual equipment
          • Travel 60% of work schedule.
          • Occasionally must sit and reach with hands/arms.
          • Continuously able to concentrate on fine detail with constant interruption.
          • Close and distance vision is required.WORK ENVIRONMENT:
            • Normally works in an environment with moderate noise.

Keywords: Kittle Property Group, Indianapolis , Property Management Training Specialist, Executive , Indianapolis, Indiana

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