Retail Branch Manager
Company: Woodforest National Bank
Location: Shelbyville
Posted on: January 27, 2023
|
|
Job Description:
Take the next step toward your new career today!Become a part of
the diverse and inclusive team within our nationally recognized
award-winning Bank that is one of the strongest in the
nation.Woodforest National Bank is privately owned, and our
Employee Stock Ownership Plan is the largest shareholder.We focus
on building relationships and discovering opportunities to better
serve our communities and understand the financial needs of every
customer we serve. At Woodforest we care and prove it by
volunteering with local charities and foodbanks to give back to the
communities we serve. By joining Woodforest you will become a part
ofone ofthe largest employee-owned banks in the country!The Retail
Branch Manager I is responsible for the growth of consumer and
business customer relationships, community engagement, and instore
partner relationships, while delivering the Woodforest Experience
to every customer, every day, every time.Key Responsibilities: *
Achieve branch sales and revenue goals by proactively identifying,
marketing, and recommending banking products and services
beneficial to the customer. * Must be a Keeper of the Woodforest
Culture and possess the ability to create energy around Retail
objectives and initiatives. * Recruit, train, retain and motivate
staff to ensureprofitability, sales, customer experience,
compliance, and growth objectives for assigned branches within the
region. * Develop and lead innovative strategies to grow, retain
and deepen consumer and business relationships. * Proactively grow
business deposits and loans through inside and outside business
calling. * Enhance customer experience and the reputation of the
Bank by warmly and sincerely greeting, engaging, and developing
relationships with retail partners and customers. * Embrace and
lead a technology driven customer experience. * Lead, partner and
execute a community engagement strategy with a Community
Development Relationship Manager in order to be an engaged and
intrinsic community partner. * Inspire and lead team members to
reach their full potential. * Demonstrate flexibility to perform
every other duty as assigned. Competencies Required: * Must be
proactive when seeking business outside of the branch. * Inspired,
goal oriented, disciplined, team leader with strong interpersonal
skills, sales aptitude, and comfortable with outside sales. * Must
be open to direct coaching and feedback. * Ability to work flexible
or extended working hours to meet business needs; demonstrated
reliability. * Demonstrate a passion for taking care of people by
exhibiting effective problem-solving abilities, the ability to
maintain composure and convey a positive attitude while interacting
with customers as well as internal team members. * Knowledge of/or
ability to quickly learn products, services, policies, procedures,
regulatory guidelines, as well as engaging in as sales and service
process. * Ability to maintain the highest level of
confidentiality, follow directions, and apply proper policies,
procedures and guidelines. * Excellent organizational skills with
the ability to prioritize workload and multi-task in a fast-paced
environment while maintaining accuracy and attention to detail. *
Ability to understand instructions, forms, applications, and be
familiar with financial statements and credit reports.Minimum
Qualifications/Experience: 5 years of relevant and transferrable
sales and/or customer service experience. OR a Bachelors degree and
3 years of relevant and transferrable sales and/or customer service
experience. 1 year of experience leading and directing the
activities of a sales team is required. Individuals with this level
of experience typically report to an on-site manager; will mentor
or lead a team of more junior staff but do not typically have
formal management responsibility for personnel decisions. Previous
instore banking experience is preferred, but not required. Must be
positive and engaging.Formal Education & Certification: High School
Diploma or equivalent required.Work Status: Full-Time.Supervisory
Responsibility: Responsible and accountable for all personnel and
employment decisions at assigned branch/location.Travel: Up to 50%
or more outside of branch or as needed by customer.Working
Conditions: Conditions include standing most of the time, may
involve walking, moving, bending, stooping or sitting for brief
periods, and occasionally lifting and carrying items up to 30
lbs.Disclaimer:This job description is not designed to cover or
contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee. Nothing herein
restricts managements right to assign or reassign duties and
responsibilities to this job at any time.Woodforest is an Equal
Opportunity / Affirmative Action employer. Qualified applicants
will receive consideration for employment without regard to race,
color, religion, sex, sexual orientation, gender identity, national
origin, disability or protected veteran status, or other status
protected by law or regulation. Job: *Branch Banking Organization:
*Indiana Title: Retail Branch Manager Location: Indiana-Shelbyville
Requisition ID: 056274
Keywords: Woodforest National Bank, Indianapolis , Retail Branch Manager, Executive , Shelbyville, Indiana
Click
here to apply!
|