Business Lines Inside Territory Manager
Company: Liberty Mutual Insurance
Location: Indianapolis
Posted on: January 27, 2023
Job Description:
Owns and manages an assigned territory, driving profitable
premium growth to achieve financial and operational goals. Under
limited to moderate supervision, manages broad and diverse agency
partnerships, handles 200+ agency storefronts potentially over
multiple states, and optimizes territory performance. Creates,
implements and executes territory and agency strategies to achieve
goals using all company programs, tools and resources while
collaborating with internal business partners. Conducts agency
outreach primarily virtually, via audio or video conferences,
supplemented by email and other digital media. Line of business
emphasis on business lines, working across a wide breadth of
commercial products, coverages and market appetite. Works closely
with agents and brokers to drive flow of small commercial business.
Balances engagement with agents and brokers to secure larger
targeted accounts and managing account pipeline end to end. Manages
renewal processes and works across multiple underwriting
segments.Responsibilities
- Owns and manages assigned territory driving profitable growth
to achieve financial and operational targets.
- Leads territory and agency management processes across multiple
territories (e.g. Agency prospecting, business planning,
engagement, training, compensation, plant optimization, etc).
- Builds and cultivates mutually beneficial agency partnerships
virtually with agency ownership, management and frontline staff.
Establishes position as a trusted advisor while delivering product,
underwriting philosophy, appetite and system training, support
retention and new business development to increase depth and
maximize agency revenue.
- Using agency analysis, insights, internal partner feedback and
local marketplace expertise creates and executes high quality
agency strategies to achieve direct written premium, profit and new
business goals. Plans include strategic and tactical components and
are aligned with?key Personal Lines or Business Lines business
strategies including carrier consolidation (book transfer), agency
plant expansion, agency marketing & service programs and new
product/program rollout support.
- Under limited to moderate supervision, drives and ensures
quality of new business flow, appropriate book mix, and overall
risk management of both individual agency books and overall
assigned territory. Provides appetite and target market clarity,
identifies and addresses profit or quality of business concerns to
ensure profitability across territory.
- Collaborates, influences and supports internal business
partners (underwriting/product management/claims/risk control) to
identify and capitalize on opportunities, solve problems, share key
competitor and industry intel and provide voice of our
agent/customer. Collaborates with Personal Lines (PL) or Business
Lines (BL) counterparts to effectively partner with shared agency
assignments.
- Strategically utilizes internal and external programs and tools
designed to support the Independent Agent channel and Territory
Manager agency management including all marketing and development
programs, new business development tools and internal
production/profitability data and analysis.
- Provides guidance on agency initiatives and contributes ideas
for continuous improvement.
- Performs other duties as assigned.
Keywords: Liberty Mutual Insurance, Indianapolis , Business Lines Inside Territory Manager, Executive , Indianapolis, Indiana
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