RN Assistant Health Center Manager - Southwest Health Center

Company: HealthNet
Location: Indianapolis
Posted on: January 27, 2023

Job Description:

Description:The Assistant Health Center Manager assists the Health Center Manager in the operation of the center and manage clinical outcomes, cost, and customer satisfaction in the daily care assignment. The position assures care for patients and families reflective of the HealthNet organization values.

• Coordinate the nursing and interdisciplinary team's daily schedules.
• Provide on-site management and clinical support to staff in the absence of the Health Center Manager.
• Provide direction and assistance with problem-solving; to ensure adequate staffing and material resources are available to support patient care.
• Support and facilitate operational activities such as provider team management, problem solving patient, family, and physician complaints.
• Identify and address staff education deficits; and to communicate policy and procedure changes to staff on the shift for which they are assigned responsibility. Clinical Judgement
  • Conducts accurate clinical assessments; identifies and prioritizes patient/family strengths, needs and priorities
  • Develops, implements then evaluates the patient's individualized plan of care
  • Modifies plan to meet mutually agreed-upon clinical outcomes in accordance with Patient Centered Medical Home (PCMH). Care is consistent with established policies, procedures, and standards of care (follows algorithms, decision trees, and protocols in the delivery of patient care).
  • Identifies the normal course of primary care in assigned patient population recognizing and intervening when deviations occur.
  • Provides for and maintains a safe patient/family environment.
  • Accurately communicates patient information and thoroughly documents nursing actions and plan of care.
  • Manages own work responsibilities and will delegate patient care effectively based on clinical support needs and skills of team members. Seeks validation of clinical judgment from more experienced cliniciansSupervision/Operations Support
    • Provides on-site supervision of Clinical Support staff to facilitate operations for the assigned clinical site(s) as directed.
    • Assist all units/staff with problem-solving to obtain necessary equipment, medications, and supplies on an as needed basis.
    • Evaluates staffing plans for the assigned clinical site(s).
    • Assists nurses with clinical assessments as needed.
    • Communicates and problem solves with the Center Manager as needed.
    • Facilitates incident reporting and variance reports to appropriate management staff.
    • Provides Center Manager of assigned site(s) with management support as assigned (i. e. staffing/scheduling, in-service training, off-shift communication with staff).
    • Identifies operational issues, staff performance problems and/or educational deficits on the designated shift and propose corrective action plans for resolution.
    • As directed by leadership, may be assigned to complete employee Contribution Management summary for assigned staff.
    • Implements staff development plans for individual employees.
    • As directed by leadership, may be responsible for completing Attendance Warnings and Documented Counseling Corrective Action.
    • Participates in validation sessions as appropriate.
    • Attends assigned leadership meetings at least monthlyCommitment to Purpose/Service
      • Demonstrates a commitment to HealthNet's mission, vision and values and supports organizational decisions and behaviors.
      • Demonstrates efforts to discovering, meeting, and advocating for patient and customer's needs.HIPAA
        • Maintains at all times the confidentiality of any patient or employee medical, financial, or other personal information, records and data to which there is access.
        • Views, uses, or discloses such information only for reasons necessary to perform duties.
        • Responsible to challenge unauthorized individuals from viewing such confidential patient or employee information or accessing restricted areas.Commitment to Diversity
          • Committed to fostering a diverse, inclusive, and equitable work environment, where all employees, whatever their gender, race, ethnicity, national origin, age, sexual orientation or identity, education, or disability, feels valued and respected.
          • Committed to a nondiscriminatory approach and provides equal opportunity for employment and advancement in respective departments, programs, and worksites.
          • Respects and values diverse life experiences and heritages and ensures that all voices are valued and heard.
          • Committed to modeling diversity and inclusion and to maintaining an inclusive environment with equitable treatment for all.Job responsibilities listed above is a summary and does not include other tasks requested by Health Center Manager and Chief Operating Officer.Who is HealthNet?https://www.indyhealthnet.org/HealthNet is a nonprofit 501 (c) (3) organization of community-based health centers located in Indianapolis and Bloomington, IN Since 1968, HealthNet has improved the health status of the neighborhoods it serves by making quality health services accessible to everyone. HealthNet annually provides affordable health care to more than 61,000 individuals through its network of 9 primary care health centers 5 dental clinics, 9 school-based clinics, a mobile health unit, and additional support services. HealthNet's mission is to improve lives with compassionate health care and support services, regardless of ability to pay. Requirements:(Please, consider applying if you do not meet the list of criteria below. We would love to engage for other possible opportunities or explore your areas of skill a little deeper)Knowledge
            • Requires current licensure as a Registered Nurse in the state of Indiana.
            • Requires an Associates of Nursing (ASN); Bachelor of Nursing (BSN) preferred.
            • Requires 3-5 years of team leadership experience.
            • Requires Basic Life Support certification through the AHA. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
            • Requires proficiency in patient assessment and advanced skills appropriate to the area of responsibilities.
            • Requires knowledge of policies, and procedures of Nursing and Patient Care Services.Skills
              • Requires strong organizational and interpersonal skills
              • Requires critical thinking skills.
              • Requires ability to work independently.
              • Requires ability to track and perform multiple tasks.
              • Requires ability to provide clinical reasoning, decision-making and clinical thinking.
              • Requires ability to promote compassion and a therapeutic environment.
              • Requires strong written and verbal communications skills at the staff; patient and family levels.Abilities
                • Requires ability to maintain quality-working relationship with peers.
                • Requires ability to actively seek educational opportunities to improve clinical practice.
                • Requires ability to provide high level of patient confidentiality.
                • Requires ability to react appropriately in any environmental or situation.
                • Requires ability to recognize and appreciate cultural diversity at many levels.
                • Requires ability to provide multiple forms of communication (presence; touch; eye contact; etc.)Physical Requirement
                  • Prolonged periods of sitting at a desk and working on a computer.
                  • Must be able to lift up to 20-30 pounds at times.Why work for HealthNet?
                    • Competitive Compensation
                    • Paid Time Off
                    • Healthcare, Dental, and Vision Plan
                    • Life Insurance
                    • 401k Match
                    • Tuition Reimbursement
                    • Flexible work schedules encouraging a balance between work and personal lifeEQUAL EMPLOYMENT OPPORTUNITY:HealthNet is an Equal Employment Opportunity Employer and employment decisions are made without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, or any other category protected by federal, state, or local law.PI201471159

Keywords: HealthNet, Indianapolis , RN Assistant Health Center Manager - Southwest Health Center, Executive , Indianapolis, Indiana