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Business Program Management Lead (External Supply)

Company: Pfizer
Location: Indianapolis
Posted on: January 27, 2023

Job Description:

The incumbent, External Supply (ES) Business Program Lead, is primarily responsible for the following:

  • Accountable and responsible for the establishment and management of a program management office (PMO) approach for complex multi-faceted global External Supply (ES) initiatives across various ES Enabling Functions and in support of Lightspeed Programs for New Products with internal Pfizer Sites and External Partners (e.g. CMOs).
  • This includes understanding and adapting the PMO to the overall identified business strategy and deliverables and subsequently establishing/coordinating complex T4 & T5 levels of a multi-layered governance leveraging enterprise principles for an ES BU and/or ES Network Design & Performance (NDP) unit Responsible for setting the program management objectives & delivering the plan with the respective ES business unit leader, or New Products, Business Integration (NPBI) Lead, ES Operations and Functional Leads, Network Design & Performance (NDP) colleagues, etc, ensuring stakeholders are identified/engaged, coordinating internal communications and high level of program management oversight
  • Work with ES Operation and Functional leads with technical & business acumen to drive actionable solutions to highly complex projects and/or initiatives to meet identified business critical needs that provides for programs meeting its timelines associated to tech transfers, contractual commitments, etc.
  • Leverages and engages with multiple communication platforms and techniques to ensure stakeholders understand business priorities.
  • This includes driving awareness of issues across multiple layers of T3/T4/T5 stakeholders. Ensuring an open effective communication environment for internal and external partner stakeholders that include ES Ops Leaders, PGS Subject Matter Experts (SMEs), and where needed Contract Manufacturers (CMOs) stakeholders required to ensure timeline and metric adherence.
  • Where needed, resolve delays in consultation with ES BU Lead or T5 Lead
  • Leads all program metrics and reporting requirements for the complex program that includes, managing metric tracking & reporting, independently addressing technical & business actionable shortfalls with SMEs (via Ops Leads if appropriate) and coordinating escalations if issue resolution not identified
  • Develops and leverages resources to implement innovative ideas/processes in support of driving successful business outcomes to meeting or accelerating critical milestones which includes gather progress and opportunities of CMO related activities, enables continuous improvement efforts such as problem solving through operational excellenceROLE RESPONSIBILITIESIn order of importance, indicate the primary responsibilities critical to the performance of the role. It is recommended not to list actual tasks but focus on 5-8 essential responsibilities that highlight accountability and level of judgment required.The incumbent is accountable for the following:
    • ES Business Program Management - Responsible to establish the program management for complex multi-faceted global projects and/or initiatives from ES enabling functions and programs such as Lightspeed, manage key program management tools, including RACI across VSOT and other functional team members, micro-step plans, standardized status reporting and risk / issue management tool, communications plan for various leadership forums
    • Multi-layered Governance (T4/T5) Management (Internal/External Partners) - Accountable and responsible to establish and coordinates complex T4 & T5 levels where applicable of a multi-layered governance leveraging based on IMEx principles for an ES BU, NPBI team and/or ES NDP unit. Ensures governance structure and meeting content/cadence are established for stakeholder understanding, visibility and accountability to meet timelines and deliverables
    • Technical & Business Activity Management - Responsible for working with the Operation and Functional leads, NPI leads, NDP and any other stakeholders/colleagues to facilitate actionable resolution or identified business critical needs for programs meeting its timelines associated with tech transfers, contractual commitments, etc.
    • Complex Metric Management, Reporting & Issue Resolution - Responsible to work with key stakeholders (Internal and External Partners, where appropriate) for data metric collection for T4 & T5 Huddles where appropriate. Operates program management routines on an identified needed cadence and adjusts based on business needs and drivers. Independently addresses technical & business actionable shortfalls with SMEs (via Ops Leads or other SMEs, if appropriate) and coordinate escalations for issue resolution that requires decision making by T5 leadership
    • Complex Communication Reporting and Management - Responsible for the program management communication plan and stakeholder engagement. Operates a structured process with ES BU and NPBI Lead to ensure that a timely, actionable updates are provided
    • Program Management Continuous Improvement - Develops and leverages resources to implement innovative ideas/processes in support of driving successful outcomes to meeting or accelerating critical milestones. Drives business process enhancement, problem solving etc leveraging operational excellence principlesQUALIFICATIONSBasic Qualifications:Level of Education:
      • Minimum Bachelor's degree (Engineering, Science, Technical, or Supply Chain) or related discipline
      • Formal Project Management education (e.g. Certified PMP)Experience:
        • Minimum 10+ years related professional experience
        • In-depth and extensive demonstrated knowledge of advanced MS Office Suite (ie PowerPoint, Excel, Word, Outlook) use and ability to utilize digital platforms
        • Project Management and/or Operational Excellence experience
        • Operational, Technical, Supply Chain, and/or Quality experience
        • Working in a global environmentLanguages:
          • Fluency in EnglishKnowledge & Skills:
            • Knowledge and understanding of pharmaceutical manufacturing processes and regulatory requirements
            • Good span of understand of end to end supply chain and functional business processes
            • Excellent verbal and written communication skills is a must
            • Demonstrated ability to participate in teams at all levels of management
            • Ability to work autonomously and be a self-starter
            • Must have expert knowledge in MS Office Suite (i.e., PowerPoint, Excel, Word, Outlook)
            • Well-developed interpersonal skills including leadership, integrity, team orientation, flexibility, and creativity
            • Experience in projects that require collaborative approaches; strong analytical skills; ability to understand business issues and processesPreferred Qualifications:
              • Business degree complementary to a science degree
              • Experience in operations with CMOs or external suppliers
              • Comfortable working in a fast-paced and changing environment
              • Able to manage a large set of data and able to stratify / arrange them to highlight key information
              • Comprehensive knowledge of a broad range of operational excellence methodologies / programs
              • Ability to define, evaluate and recommend improvement opportunities across the E2E to achieve and sustain improvements
              • Strong business acumen with manufacturing and supply chain experiences preferred
              • Demonstrated ability to influence stakeholders at all levels of the organization and a proven track record in change management
              • Strong communication and interpersonal skills to guide and / or lead diverse teams
              • Strong analytical and problem solving
              • Adaptable to work priorities in response to complex and rapidly changing environment
              • Ability to navigate ES organization and operate in a multicultural environment
              • Develop and execute strategies with minimal guidance
              • Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
              • Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
                • About 10 to 15% travel required (primarily US and/or Europe)
                • The environment in which the incumbent to operate is very dynamic: frequent new products introductions, product divestments or discontinuations, changing regulatory environment, plant divestments, transfer of responsibility for products previously managed by PGS plants or local businesses
                • Work Location Assignment:FlexibleRelocation assistance may be available based on business needs and/or eligibility.Pfizer requires all U.S. new hires to be fully vaccinated for COVID-19 prior to the first date of employment. As required by applicable law, Pfizer will consider requests for Reasonable Accommodations.Sunshine ActPfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.EEO & Employment EligibilityPfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.Manufacturing#LI-PFE

Keywords: Pfizer, Indianapolis , Business Program Management Lead (External Supply), Executive , Indianapolis, Indiana

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