Principal, Consumer IAM Product Management
Company: Humana
Location: Indianapolis
Posted on: May 27, 2023
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Job Description:
Description
The Principal, Consumer IAM Product Management is responsible to
lead strategic product management, including the planning, design
and implementation of enterprise-level consumer identity and access
management (CIAM) capabilities within the Enterprise Information
Protection organization. This role will be coordinate the
activities of a cross-organizational and multi-disciplinary CIAM
product team, working with business and technology stakeholders to
identity business and consumer needs and manage the definition and
deployment of IAM capabilities and processes with a focus on
consumer-facing portals and applications. The role requires a grasp
of application security principles and practices and a background
working in both IAM and cloud initiatives within a large
enterprise. This is a strategic leadership and hands-on role,
focused specifically on external authentication (B2B, B2C, B2B2C)
for Humana's members and business partners. You will be a visionary
looking for opportunities and innovative solutions in the Consumer
IAM space.
Responsibilities
The Principal, Consumer IAM Product Management is responsible to
lead strategic product management, including the planning, design
and implementation of enterprise-level consumer identity and access
management (CIAM) capabilities within the Enterprise Information
Protection organization. This role will be coordinate the
activities of a cross-organizational and multi-disciplinary CIAM
product team, working with business and technology stakeholders to
identity business and consumer needs and manage the definition and
deployment of IAM capabilities and processes with a focus on
consumer-facing portals and applications. The role requires a grasp
of application security principles and practices and a background
working in both IAM and cloud initiatives within a large
enterprise. This is a strategic leadership and hands-on role,
focused specifically on external authentication (B2B, B2C, B2B2C)
for Humana's members and business partners. You will be a visionary
looking for opportunities and innovative solutions in the Consumer
IAM space.
The ideal candidate will have previous experience interacting with
key business and IT executives and stakeholders to lead
cyber-security product and platform implementation. The candidate
should have excellent communications skills and have demonstrated
experience building strong relationships with senior leaders across
the business. Knowledge of Identity & Access Management (IAM)
concepts including Consumer IAM approaches is a must. The candidate
will manage the strategic roadmap leading to delivery of a
portfolio of IAM products, including prioritizing activities of
multiple product delivery teams, product and project managers. In
addition, the candidate will be responsible to cast a clear and
compelling vision for consumer identity, including the application
of emerging trends and technologies to deliver increased business
value.
Responsibilities include coordinating IAM program strategy,
governance and execution, solution design and integrations, program
awareness, securing funding, business relationship management, and
organizational change management. This position requires a seasoned
leader with strong business acumen and a detailed working knowledge
of IAM technologies, practices, policies, and their application at
enterprise scale. The successful candidate is comfortable
interacting with the most senior levels of IT, audit and cyber
security program leadership, and with Humana's business leaders to
help direct the IAM program as a business enabler.
Responsibilities:
The Principal Product Manager will manage all aspects of delivery
of IAM product capabilities.
Acts as the CIAM product portfolio's strategic leader within the
company.
Provide regular executive updates to ensure alignment with senior
business and IT executives and the business segments they
support
Develops the business case for new products and capabilities, as
well as improvements to existing products within the portfolio.
Coordinate with IT and business portfolio owners to ensure
appropriate resource and financial commitments, including portfolio
funding.
Establish, align on and communicate product and portfolio roadmaps
and OKRs.
Drive development of dashboards and reports using analytics,
metrics and key performance indicators (KPIs) to measure
progress.
Identify and quantify opportunities for roadmap prioritization.
Assess tech debt as part of the development backlog and manage
accordingly.
Ensure backlog is visible, is prioritized based on user and
business value, is constantly revisited, estimated &
prioritized.
Operate two-in-a-box with Product Owner(s) to lead
cross-organizational product team, including developers, testers,
architects and project managers.
Collaborate intra-team as well as with broader internal and
external stakeholders, including engineering, business teams and
partners. Share information and results effectively and succinctly
with right level of information detail.
Achieve favorable outcomes when there is conflict of interest, both
internally and externally using data, technology and market
knowledge.
Establish and maintain key supporting vendor relationships,
influence vendor roadmaps and incorporate into internal product
roadmap.
Develop intelligence about user needs and behavior patterns. Form
and present empathy maps and clearly identify user profiles. Map
features to target personas and value.
Represent Humana in community and industry, programs and
conferences.
Required Qualifications:
Bachelor's Degree in Information Security, Engineering, Business
Administration or equivalent experience
10+ years of technical cyber security experience
2+ years of management experience
Ability to manage multiple tasks and deadlines with attention to
detail.
Ability to communicate effectively and deliver presentations to
senior leaders
Deep understanding of agile development processes; lean startup
mentality.
Ability to deeply understand good and bad user experience and
identify opportunities for improvement. "Design for Delight"
mindset.
Understanding of tracking intra product dependencies, system
integrations, interfaces.
Must be passionate about contributing to an organization focused on
continuously improving consumer experiences
Preferred Qualifications
Master's Degree in Information Security, Engineering, Computer
Science, Business Administration or a related field
Prior experience in the Identity & Access management (IAM)
industry, ideally with focus in the Consumer IAM space
Experience implementing CIAM solutions within multi-cloud
environment (e.g. MS Azure, AWS, GCP), as well as on-premise.
Experience with ForgeRock platform a plus.
Professional security certifications such as CISSP, CISA, CISM
Experience with complex technical environments similar in scale and
scope to Humana
Possess a solid understanding of operations, technology,
communications and processes
Why Humana?
It's not about what we think is important. It's what matters to you
that counts. Humana offers a variety of benefits to promote the
best health and well-being of our associates and their
families.
You'll experience the following perks as a full-time Humana
employee:
Compensation and Financial Security---- Our pay philosophy is
designed to motivate and reward associates for their skills and
contributions to the company. We provide options to help you plan
for your future and protect your assets: Competitive base pay,
Recognition pay, 401(k) retirement savings plan (125% match for the
first 6% contributed by an associate), etc.
Your Whole Health---- Humana's health products and services are
designed to encourage personal wellness and smart healthcare
decisions for you and your family: Medical, dental, and vision
benefits, Health plan incentives, Paternity leave, etc.
Work Perks---- Humana knows your life extends outside of work. We
have many options to support your interests and needs. Some
departments have the flexibility to allow associates to work from
home, and we offer all associates: Paid time off, holidays,
volunteer time, jury duty pay, Associate charity matching program,
Discount programs with major retailers, etc.
Grow With Us---- Humana provides growth and career opportunities
that can help you develop your skills and build your future with
the organization: Internal and external learning events, Tuition
assistance, Inclusion and diversity training, etc.
COMPANY OVERVIEW
For more than 60 years, Humana has been a proven leader and
innovator in the health and wellness industry. A passionate
emphasis on people, choice, well-being, and innovation guide our
business practices and culture. We're not just a health insurance
company. Our diverse lines of business position us to serve
millions of people with a wide range of needs, including seniors,
military members, and self-employed individuals.
If you're looking for a career that provides opportunities for
growth and development in a stable industry, Humana might be the
right fit for you.
60 - We have been committed to seniors' health and care for nearly
60 years.
46K - We have 46,000+ associates.
#56 - Ranked #56 on the Fortune 500 list in 2019.
16.6M+ - We have 16.6+ million medical members across all 50
states.
12M - Since 2001, we have awarded more than $12 million in
scholarships to children of Humana associates.
It is our policy to recruit, hire, train, and promote people
without regard to race, color, religion, sex, national origin, age,
sexual orientation, gender identity or expression, disability, or
veteran status, except where age, sex, or physical status is a bona
fide occupational qualification.
You can find out more about us and view our current career
opportunities at https://careers.humana.com.
Additional Information
Alert: Humana values personal identity protection. Please be aware
that applicants being considered for an interview will be asked to
provide a social security number, if it is not already on file.
When required, an email will be sent from Humana@myworkday.com with
instructions to add the information into the application at
Humana's secure website.
Interview Format:
As part of our hiring process for this opportunity, we will be
using an exciting interviewing technology called Modern Hire to
enhance our hiring and decision-making ability. Modern Hire allows
us to quickly connect and gain valuable information for you
pertaining to your relevant skills and experience at a time that is
best for your schedule.
If you are selected for a first round interview, you will receive
an email correspondence inviting you to participate in a Modern
Hire interview. In this interview, you will receive a set of
interview questions over your phone and you will provide recorded
or text message responses to each question. You should anticipate
this interview to take about 15 minutes. Your recorded interview
will be reviewed, and you will subsequently be informed if you will
be moving forward to next round of interviews.
Work-At-Home Requirements
To ensure Home or Hybrid Home/Office associates' ability to work
effectively, the self-provided internet service of Home or Hybrid
Home/Office associates must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10
Mbps is recommended; wireless, wired cable or DSL connection is
suggested
Satellite, cellular and microwave connection can be used only if
approved by leadership
Associates who live and work from Home in the state of California,
Illinois, Montana, or South Dakota will be provided a bi-weekly
payment for their internet expense.
Humana will provide Home or Hybrid Home/Office associates with
telephone equipment appropriate to meet the business requirements
for their position/job.
Work from a dedicated space lacking ongoing interruptions to
protect member PHI / HIPAA information
#LI-Remote
Scheduled Weekly Hours
40
Humana complies with all applicable federal civil rights laws and
does not discriminate on the basis of race, color, national origin,
age, disability, sex, sexual orientation, gender identity or
religion. We also provide free language interpreter services. See
our
https://www.humana.com/legal/accessibility-resources?source=Humana_Website.
Keywords: Humana, Indianapolis , Principal, Consumer IAM Product Management, Executive , Indianapolis, Indiana
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