Director of Operations (Project Management Leader)
Company: Indiana University
Location: Indianapolis
Posted on: September 30, 2024
Job Description:
DepartmentVP COMMUNICATIONS & MARKETING (UA-VPCM-IUINA)
Department InformationUniversity Communications and Marketing
provides strategic leadership to protect, advance, and elevate the
university's brand and reputation in Indiana and around the world.
We create guiding resources for and collaborate with communications
and marketing partners across all Indiana University (IU) campuses,
schools, departments, and centers.Job SummaryReporting to the Vice
President, Chief Communications & Marketing Officer, the Director
of Operations provides crucial leadership for University
Communications and Marketing (UCM) in 3 key areas: project
management, administrative operations, and HR coordination. As UCM
continues to grow both in organizational size and influence,
dedicated and skilled leadership in these areas is essential to its
ability to effectively meet the needs of the
university.Department-Specific Responsibilities
- Responsible for UCM-operations in coordination with full-time
administrative support staff and all student hourly staff and
interns who support administrative efforts.
- Programs and manages key UCM meeting agendas (i.e., UCM
Cabinet, UCM Leadership, and All Staff meetings) to ensure a
well-informed and coordinated leadership team.
- Serves as space manager for UCM's various offices and liaison
with Capital Projects and Facilities.
- Manages ongoing and anticipated Alignment for Service
Excellence (ASE) efforts, coordinating the multi-step process of
bringing marketing, communications, events, and
trademarks/licensing/sponsorships teams from academic and
administrative units into UCM.
- Coordinates the preparation, review, and final design of key
presentations for UCM leadership.
- Reviews, researches, and recommends standardized systems and
processes for UCM.
- Leads special initiatives including organizational research
projects and strategic planning.
- Creates, implements, and maintains UCM plan for professional
development and upskilling.
- Where applicable, partner with HR to access IU training
resources.
- Leads employee engagement initiatives including all-staff
meetings, celebrations, recognition programs.
- Utilizes UCM-based, IU employee engagement survey results to
align activities that in consultation with HR ensure that
engagement activities strengthen engagement performance.
- In partnership with HR, coordinates hiring, onboarding, and
exit processes for strategic hires across UCM.
- Ensures timely progress on UCM HR-related processes and
initiatives.General Responsibilities
- Provides highest level of operational leadership and
coordination of assigned staff members to define project management
methodologies and standards; provides direction and guidance on
high priority project management projects/initiatives.
- Establishes short-term business plans and long-term operational
objectives, including managing project timelines/deliverables and
developing resource plans for multi-project/multi-phase web project
management initiatives.
- Manages projects to ensure on-time completion according to
specifications and within budgeted costs.
- Conducts a variety of personnel actions to include, but not
limited to hiring, promotion, performance management, and
dismissal.
- Manages high level assignments and allocation of technical
resources, including negotiating and coordinating initiatives that
involve staff in other departments/areas/teams; may coordinate
large-scale web projects with a wide audiences.
- Makes budgetary recommendations/proposals based on resource
needs and ensures cost containment.
- Works collaboratively with other project management leaders
across departments in recommending standards, best practices, and
related policies/procedures.
- Prepares management reports and summaries for senior
administration, executive, steering and advisory committees; acts
as advisor to executive committees; serves on various university
committees, communities of practice, and task forces related to
project management. QualificationsCombinations of related education
and experience may be considered. Education beyond the minimum
required may be substituted for work experience. Work experience
beyond the minimum required may be substituted for
education.EDUCATIONRequired
- Bachelor's degree in related fieldWORK EXPERIENCERequired
- 4 years of relevant experience
- 1 year of management experienceSKILLSRequired
- Ability to lead/manage others
- Proficient communication skills
- Maintains a high degree of professionalism
- Ability to drive multiple projects to successful
completion
- Demonstrates project management skills
- Excellent organizational skills
- Instills commitment to organizational goals
- Ability to work within tight time frames and meet strict
deadlines
- Effective interpersonal skills
- Builds and manages effective teamsWorking Conditions /
DemandsThis role requires the ability to effectively communicate
and to operate a computer and other standard office productivity
equipment. The position involves sedentary work as well as periods
of time moving around an office environment and the campus. The
person in this role must be able to perform the essential functions
with or without an accommodation.Work LocationBloomington, Indiana
or Indianapolis, IndianaBenefits OverviewFor full-time staff
employees, Indiana University offers a wide array of benefits
including:
- Multiple plan options for medical insurance
- Dental insurance
- Health Savings Account with generous IU contribution
- Life insurance, LTD, and AD&D options
- Base retirement plan contribution from IU, subject to
vesting
- Additional supplemental retirement plan options
- Tuition benefit for IU classes
- 10 paid holidays per year
- Generous Paid Time Off
- Paid Parental Leave
- Employee Assistance Program (EAP)Learn more about our benefits
by reviewing our online Benefits Brochure.Job ClassificationCareer
Level: Sr. OperationalFLSA: ExemptJob Function: General
AdministrationJob Family: Project Management Click here to learn
more about Indiana University's Job Framework.Posting
DisclaimerThis posting is scheduled to close at 11:59 pm EST on the
advertised Close Date. This posting may be closed at any time at
the discretion of the University, but will remain open for a
minimum of 5 business days. To guarantee full consideration, please
submit your application within 5 business days of the Posted
Date.If you wish to include a cover letter, you may include it with
your resume when uploading attachments.Equal Employment
OpportunityIndiana University is an equal employment and
affirmative action employer and a provider of ADA services. All
qualified applicants will receive consideration for employment
based on individual qualifications. Indiana University prohibits
discrimination based on age, ethnicity, color, race, religion, sex,
sexual orientation, gender identity or expression, genetic
information, marital status, national origin, disability status or
protected veteran status. Indiana University does not discriminate
on the basis of sex in its educational programs and activities,
including employment and admission, as required by Title IX.
Questions or complaints regarding Title IX may be referred to the
U.S. Department of Education Office for Civil Rights or the
university Title IX Coordinator. See Indiana University's Notice of
Non-Discrimination here which includes contact information.Campus
Safety and SecurityThe Annual Security and Fire Safety Report,
containing policy statements, crime and fire statistics for all
Indiana University campuses, is available online. You may also
request a physical copy by emailing IU Public Safety at iups@iu.edu
or by visiting IUPD.Contact UsRequest SupportTelephone:
812-856-1234
Keywords: Indiana University, Indianapolis , Director of Operations (Project Management Leader), Executive , Indianapolis, Indiana
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