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Revenue Manager

Company: Wyndham Hotels & Resorts
Location: Indianapolis
Posted on: August 17, 2019

Job Description:

Property Name:

Dolce The Alexander

Req Id:


Dolce is now seeking a Revenue Manager to join our team at the Dolce The Alexander location in Indianapolis, Indiana.
Job Summary
The Revenue Manager monitors transient and group business thresholds within the short term and long term forecast to ensure measurable improvements for demand and availability. Supplies critical analysis on the effect of decisions affecting occupancy, average rate, and profit goals.
Education & Experience

  • This position requires a minimum formal education of a bachelor's or master's degree, with an emphasis on courses in accounting, auditing, mathematics, customer service and/or business administration and a minimum of three to five years job-related experience.
  • Must be proficient in Windows, Company approved spreadsheets and word processing.

    Physical Requirements

    • Long hours sometimes required.
    • While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.

      General Requirements

      • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
      • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
      • Must be able to multitask and prioritize departmental functions to meet deadlines.
      • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
      • Maintain high standards of personal appearance and grooming, including wearing nametags.
      • Previous experience in sales role with the ability to close a sale
      • Knowledge of the hospitality industry
      • Perform other duties as requested by management.
      • Maintain a warm and friendly demeanor at all times.

        Fundamental Requirements

        • Manage and maintain group and transient inventory controls by reviewing daily room and rate allocations in Property Management System.
        • Ensure group inventory and cut-off dates are managed according to demands.
        • Conducts weekly Revenue Management meetings where the appropriate booking is evaluated for proper rate and availability control. A synopsis of decisions versus results from the previous week will be provided as a basis for discussions to map out booking pace, pricing strategies, marketing opportunities and the competitive environment.
        • Develop, monitor and adjust sales and pricing strategies.
        • Updates booking patterns on a weekly and monthly basis and pick up ratio for the 365 day window to include promotional SRP's, transient demand and forecast updates.
        • Provide critical analysis of strategies, room statistics and demand factors.
        • Prepares all weekly, monthly, three month and annual forecasts using property management system and customized Excel sheet, achieving 95% accuracy.
        • Review all competitive shops on a consistent basis and identify selling strategies and market trends.
        • Attends weekly sales meeting, training programs, and other meetings as designated.
        • Assists the DOSM in the month-end reporting, forecasting and the annual budget process, including total transient and group rooms.

        • Measures ROI results for any revenue management programs implemented.
        • Work with Guest Services to ensure that sell out strategies are in place and are balanced daily via property management system.
        • Develops and implements new/special revenue and market programs when needed.
        • Provides feedback to DOSM relating to guest comments, observations, rumors, industry news, etc.
        • Understands and works closely with Reservation Department to insure target ceilings and rates are met.
        • Assists with and completes special projects and assignments as designated by the Director of Sales and Marketing.


          Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

          Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfolio-distinguished by our leading economy and midscale brands-delivers just that.

          We are AmericInn-- by Wyndham, Baymont-- by Wyndham, Days Inn-- by Wyndham, Dazzler-- by Wyndham, Dolce Hotels and Resorts-- by Wyndham, Esplendor-- Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham--, Howard Johnson-- by Wyndham, La Quinta-- Inns & Suites, Microtel by Wyndham--, Ramada Encore by Wyndham, Ramada Worldwide-- by Wyndham, Super 8-- by Wyndham, The Trademark Collection-- by Wyndham, Travelodge-- by Wyndham, TRYP by Wyndham--, Wingate by Wyndham--, Wyndham Garden--, Wyndham Grand-- and Wyndham Hotels and Resorts--.

          Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide.

          Our Company is an Equal Employment Opportunity Employer.

          Job Location: Dolce The Alexander, 333 South Delaware Street, Indianapolis, Indiana 46204

          Employment Status: Full-time

          Property Overview:

          The Alexander offers its guests an exciting take on hospitality by transforming guest rooms, restaurants, and event spaces into enthralling havens for commissioned works of art. Undeniably contemporary, but always comfortable, The Alexander is destined to become a premier destination for business professionals, art lovers, gourmands, and other cultured clientele.

          Each one of our 157 guest rooms and 52 extended stay units focus on creating a relaxed environment for work or rest while enlivening the senses with pops of color and eye-catching art. Guests will discover the same, infectious energy in The Alexander's stylish and inviting restaurants, which serve culinary works of art for breakfast, lunch, and dinner. Perfect for unforgettable celebrations and exceptional meetings, every inch of the 16,500 square feet of event space exudes elegance and creativity.

          The Alexander Hotel offers up a refreshing dose of local color and flavor, and promises a unique Indianapolis experience for passionate travelers.

Keywords: Wyndham Hotels & Resorts, Indianapolis , Revenue Manager, Executive , Indianapolis, Indiana

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