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Product Release Readiness Manager - Salesforce.org

Company: Salesforce.com
Location: Indianapolis
Posted on: October 13, 2019

Job Description:

Job Description

Seeking a Product Release Readiness Manager to join Salesforce.org s Customer Success team to ensure the organization is effectively prepared and ready for new product and feature releases. This highly visible, collaborative position has responsibility for organizing and driving CSG activities related to new product introduction. The individual in this role will collaborate with Salesforce.org s Technology & Product Team on new product introduction, play an integral part in orchestrating CSG s go-to-market program execution, build the processes to make it run efficiently, measure performance, and drive improvement.



KEY RESPONSIBILITIES

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Ensure CSG s release readiness by partnering across teams to understand product status and deliverables
*

Develop a communication plan to keep CSG stakeholders informed of status and ensure visibility of timelines and deadlines
*

Work with CSG stakeholders to organize work into an effective plan with defined deliverables and due dates
*

Manage the new product introduction process for CSG; organize and facilitate meetings and track deliverables
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Act as expert and trusted advisor for all internal product lifecycle and business processes
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Facilitate cross-functional collaboration to drive issue resolution
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Work with T&P product owners to break down and organize work into an effective plan and define deliverables and due dates that meet CSG objectives
*

Partner with CSG enablement team to ensure customer facing resources are properly trained/certified on all new product introductions



REQUIRED SKILLS

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Nonprofit or Higher Education industry experience highly preferred
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Demonstrated experience in Project Management or Systems/Business Analysis
*

Outstanding organizational, communication (verbal/presentation/written), and interpersonal skills
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Proven experience working with teams across multiple departments and functions
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Ability to establish credibility and rapport with senior executives, technical and non-technical team members
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Proven ability to influence cross-functional teams without formal authority
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Ability to work independently and be a self-starter
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Bachelor's degree or equivalent experience

POSTING STATEMENT

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Keywords: Salesforce.com, Indianapolis , Product Release Readiness Manager - Salesforce.org, Executive , Indianapolis, Indiana

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