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Production Services Manager (PSM)

Company: HH Global
Location: Indianapolis
Posted on: November 11, 2019

Job Description:

Production Services Manager Indianapolis, IN

Reporting to: Account Director

Where: Onsite with our client in Indianapolis, IN

Who are we* HH Global is a global marketing services group specializing in the execution of print, digital and retail media. Providing services to brands and retailers, both directly and via their nominated agencies, HH Global delivers a seamlessly integrated Customer Brand Experience and a greater measurable return on marketing investment (ROMI).

With offices across Europe, the US, Latin America, the Middle East and Asia-Pacific, HH Global delivers for some of the most successful and challenging brands in the world and is a market leader in the coordinated, leveraged, management of global marketing supply chains to unify and synchronize all customer touch points across digital, print and retail media.

The HH Global proposition includes: Marketing Technology; Media Asset Management; Creative Production; Artwork Management; Trans-creation and Adaptation; Marketing Procurement; Production Management and Marketing Fulfilment.



Summary of role: The PSM is responsible for the operational management of retail campaigns. This involves the procurement, management, execution and delivery of all printed materials in support of client s retail marketing campaigns.

We are looking for a strong Production Services Manager, someone who can:

Source and manage all production aspects of retail marketing campaigns on time and within designated budget

Demonstrate an understanding of material substrates and print production processes for retail signage and POS materials

Work in a fast-paced, constantly changing environment

Collaborate with team members to provide recommendations and solutions

Understand the components of a marketing campaign and be able to execute

Develop a good understanding of the client s business and industry sector

Build solid relationships with clients and manage their perceptions and expectations

Own and resolve customer concerns; customer service oriented





Key Responsibilities

Ability to provide detailed specifications for print production

Procurement of services, delivering on time, to specification, to a high quality and to contractual targets

Developing solid relationships with key stakeholders

Providing technical input and advice on projects as required to achieve high quality

Attend press checks as needed

Consistently communicate with manager regarding project status and challenges

Follow industry trends and provide innovative recommendations

Develops a good understanding of the client s business and industry sector

Works to achieve target savings

Executes campaigns within set budget



Minimum Qualifications

BA/BS degree or equivalent, ideally with print, graphics or marketing concentration

Minimum of five years of print production experience with heavy focus on retail signage, point of purchase and promotional products

Project management and process improvement skills with a track record in managing high impact projects seamlessly and effectively

Excellent written and verbal communication skills, showing a high attention to detail (well presented, ability to get the point across to non-manufacturing minded people)

Ability to work under their own initiative, whilst seeking advice where appropriate

Proven advanced Microsoft Excel skills (pivot tables, v-lookups, etc.)

Innate curiosity and desire to find solutions in manufacturing and print process

Comfortable working with ambiguity and uncertainty and keeping ideas flowing

Competitive salary, full benefits package, 401(k) and generous PTO.

Equal Employment Opportunity Employer: HH Global is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.








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Keywords: HH Global, Indianapolis , Production Services Manager (PSM), Executive , Indianapolis, Indiana

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