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Medical Product Support Specialist

Company: Yoh, A Day & Zimmermann Company
Location: Shelbyville
Posted on: February 24, 2021

Job Description:

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Medical Product Support Specialist needed for a contract opportunity with Yoh's client in Indianapolis, IN

The Big Picture - Top Skills You Should Possess:


Associate's degree (or equivalent military training) in Medical Technology, Biomedical Engineering, Molecular/Biology/Chemistry, Electronics, Medical Technology or related field. B.S. degree is preferred.
Ability to gain a basic knowledge of all Company products with in the business area.
Effective communication and customer service skills.


What You'll Be Doing:


As a Technical Support Specialist on the small instrumentation team you serve as the primary support liaison between Company and our customers as well as serve as a technical resource for internal sales and marketing partners.-
You will be responsible for providing phone support and managing resolution of complex technical issues involving laboratory equipment usage, software and diagnostic applications for products.
You will be responsible for tracking and maintaining records in accordance with Company's Quality and FDA requirements.-
In addition to technical problem resolution, the technical support specialist is also responsible for the overall success of the company through interactions that develop and promote loyal business relationships.
The Company Support Network Customer Support Center serves our customers on a 7 day/24 hour basis.- Schedules are determined in advance to provide work life balance and may be assessed on a quarterly basis based on business needs.


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What You Need to Bring to the Table:


Associate's degree (or equivalent military training) in Medical Technology, Biomedical Engineering, Molecular/Biology/Chemistry, Electronics, Medical Technology or related field. B.S. degree is preferred.
Ability to gain a basic knowledge of all Company products with in the business area.
Effective communication and customer service skills.
Effective customer service skills, which includes a positive attitude, helpful customer interaction, and maintenance of ongoing customer relationships.


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Get Hired, Apply Now!

Recruiter: Cliff Russo

Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit https://www.yoh.com/applicants-with-disabilities to contact us if you are an individual with a disability and require accommodation in the application process.PandoLogic. Keywords: Product Marketing Specialist, Location: Shelbyville, IN - 46176

Keywords: Yoh, A Day & Zimmermann Company, Indianapolis , Medical Product Support Specialist, Healthcare , Shelbyville, Indiana

Click here to apply!

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