Medical Product Support Specialist
Company: Yoh, A Day & Zimmermann Company
Location: Bargersville
Posted on: February 25, 2021
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Job Description:
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Medical Product Support Specialist needed for a contract
opportunity with Yoh's client in Indianapolis, IN
The Big Picture - Top Skills You Should Possess:
Associate's degree (or equivalent military training) in Medical
Technology, Biomedical Engineering, Molecular/Biology/Chemistry,
Electronics, Medical Technology or related field. B.S. degree is
preferred.
Ability to gain a basic knowledge of all Company products with in
the business area.
Effective communication and customer service skills.
What You'll Be Doing:
As a Technical Support Specialist on the small instrumentation team
you serve as the primary support liaison between Company and our
customers as well as serve as a technical resource for internal
sales and marketing partners.-
You will be responsible for providing phone support and managing
resolution of complex technical issues involving laboratory
equipment usage, software and diagnostic applications for
products.
You will be responsible for tracking and maintaining records in
accordance with Company's Quality and FDA requirements.-
In addition to technical problem resolution, the technical support
specialist is also responsible for the overall success of the
company through interactions that develop and promote loyal
business relationships.
The Company Support Network Customer Support Center serves our
customers on a 7 day/24 hour basis.- Schedules are determined in
advance to provide work life balance and may be assessed on a
quarterly basis based on business needs.
-
What You Need to Bring to the Table:
Associate's degree (or equivalent military training) in Medical
Technology, Biomedical Engineering, Molecular/Biology/Chemistry,
Electronics, Medical Technology or related field. B.S. degree is
preferred.
Ability to gain a basic knowledge of all Company products with in
the business area.
Effective communication and customer service skills.
Effective customer service skills, which includes a positive
attitude, helpful customer interaction, and maintenance of ongoing
customer relationships.
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Get Hired, Apply Now!
Recruiter: Cliff Russo
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, or status as a
protected veteran. Visit
https://www.yoh.com/applicants-with-disabilities to contact us if
you are an individual with a disability and require accommodation
in the application process.PandoLogic. Keywords: Product Marketing
Specialist, Location: Bargersville, IN - 46106
Keywords: Yoh, A Day & Zimmermann Company, Indianapolis , Medical Product Support Specialist, Healthcare , Bargersville, Indiana
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