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LPN Call Center Agent

Company: Interim HealthCare
Location: Indianapolis
Posted on: November 26, 2022

Job Description:

Are you ready for an exciting, new opportunity as a licensed health care provider? Are you passionate and ready to discover the difference you can make with a rewarding job that provides a sense of accomplishment and gratification? If this describes you, then Interim Healthcare wants you to be a part of our team.We are currently looking for licensed health care call center agent to join us in assessing follow up care instructions for our clients. You will be communicating with customers to ensure that they received and follow through on instructions after visiting a health care facility with a goal of reducing the need for a return visit. Primary Responsibilities:

  • Manage Outbound and Inbound calls using the latest online technology and systems.
  • Complete a brief assessment with each customer to assure they are receiving proper follow-up care.
  • Communicate with health providers if necessary to schedule follow-up treatment.
  • Accurately document customer responses in company provided system.
  • Collaborate effectively with multiple internal partners to ensure issues are resolved and thoroughly communicated to company partners.Required Qualifications:
    • Graduate from an accredited school of nursing.
    • Current state license in good standing in the state in which employed (Indiana).
    • Ability to work full-time hours to include evening and weekend hours as business needs require.Preferred Qualifications:
      • NLC (Nurse Licensure Compact) participation and active license.
      • Experience in a related environment (i.e., office, call center, customer service, etc.) using phones and computers as the primary job tools.

Keywords: Interim HealthCare, Indianapolis , LPN Call Center Agent, Healthcare , Indianapolis, Indiana

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