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Restaurant Shift Leader (Smoothie King Fort Ben)

Company: Smoothie King
Location: Indianapolis
Posted on: February 16, 2020

Job Description:

Job DescriptionJob Purpose:Shift Leads serve as the Team Leader. They not only help Guests meet their fitness and nutrition goals by assisting them to help select smoothies and retail products that inspire them maintain a healthy and active lifestyle but, also, provide guidance to Team Members when General Managers are not in the store. We want people who want to work @ Smoothie King because they believe-in and live the values of Smoothie King. Duties and Responsibilities:Composure: Thinks on their feet" at all times regardless of internal or external pressures Informs General Manager to all problems or unusual matters of significance Assists Team Members at the point of sale (POS) with upselling Delegation:Ensures deployment maps are in use and all Team Members understand assigned stations to maintain efficient store operations Assists in Team Member management during scheduled shifts Drive For Results:Supports and adheres to company standards for operations, marketing/communications and brand identity Encourages Team Members on shift to exceed goals and complete all checklist tasks Ethics and Values:Fulfills cash handling and inventory reporting responsibilities with honesty Is trusted and relied upon with sensitive information from both their Team and General Manager Lives and promotes the culture, values, vision and mission of Smoothie King Does things the right way Exemplifies operational standards to Team Members when completing tasks around the store.Guest Focus:Is responsible for product and Guest Service experience Ensures Guests purpose is met when smoothies are ordered Greets and engages with the Guest to provide a friendly experience Ensures self and team on shift demonstrate Guest comes first attitude Blends smoothie according to the recipe ticket for a consistent taste Self-Development:Is willing and looking to take on new tasks outside of their role Availability: (Must be available to work any shift during our hours of operation).Monday - Friday 6:30 am - 9:30 pmSaturday - 7:30 - 9:30 amSunday - 9:30 am - 8:30 pmgpA0J3vVyQ Associated topics: assistant general manager, assistant restaurant manager, day shift manager, director food and beverage, general operations manager, kitchen manager, night shift manager, operations manager, shift leader, store manager

Keywords: Smoothie King, Indianapolis , Restaurant Shift Leader (Smoothie King Fort Ben), Hospitality & Tourism , Indianapolis, Indiana

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