Customer Service Representative

Company: The West Agency Globe Corporation
Location: Indianapolis
Posted on: January 15, 2021

Job Description:

Our organization has recently just expanded!! We are currently hiring here at our Indianapolis, IN location! We are filling a few positions starting next week to help with the high demand coming out of the greater Indianapolis area.Who We are Our company handles the benefits for over 30,000 different labor Unions, Credit Unions, Associations, and Groups. We are the company who handles the permanent retire benefits for the members when they leave or retire. We have been working with these unions since 1951. We are a Warren Buffet vetted company with Warren being our largest shareholder. Globe Life currently has more policy holders than ANY insurance company in the country. We are the official insurance company of FC Dallas, the Dallas Cowboys, and the Texas Rangers.How we do it Because we work with over 30,000 different groups, Unions, and Associations, there is a high demand for planning the individual benefits. We work with these members on a request only basis. Our PR team generates these requests. Then, it is our job to contact the members and personally educate them on their benefits and handle their enrollment.What we are looking for We aren't looking for just anyone. Our team of highly motivated and successful leaders want to be training very dedicated and inspired individuals. We have a selective hiring process due to the extensive paid training we offer. We want to work with individuals who desire to earn what they think they are worth from the efforts they put in. Our average representative earns greater than $62,200 in their first year. We offer weekly pay, weekly bonuses, and quarterly bonus as well an annual qualified incentive trip.Next steps If you are interesting in setting up an interview. Please submit your resume and Tori will be reaching out to you!Job Requirements:* Handle incoming customer service calls* Dispatch incoming customer phone calls* Accept customer calls and return customer* Maintain customer service related information for customer accounts* Ensure quality customer service and customer satisfaction* Maintain customer service voicemail and return customer calls* Provide customers with superior customer service* Provide customer service for internal customers* Capturing customer information and answering customer inquiries* Resolve inbound customer calls regarding account* Take customer orders and provide high-quality customer service* Make out going customer service calls* Work with customer service manager to ensure proper customer service* Resolve any customer service issues* Answering inbound calls and providing excellent customer service* Provide customer support and handling customer inquiries* Combining excellent customer service skills* Assure quality customer service to all customers* Provide exceptional customer service to all customers* Provide superior customer service with all customer interactions

Keywords: The West Agency Globe Corporation, Indianapolis , Customer Service Representative, Hospitality & Tourism , Indianapolis, Indiana