Bilingual Customer Service Representative
Company: Aerotek
Location: Indianapolis
Posted on: February 23, 2021
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Job Description:
Description:This client is a Contract Research Organization
working with Pharmaceutical companies that have some kind of drug
or product in development; and this site on the west side is
working on the drugs that are in the human clinical trial phase.
This company will send the patients/doctors/companies "KIT's" with
tools needed to collect samples, and then test and store samples
once received. For this department, candidates will be responsible
for handling client questions or concerns. They may deal with these
issues over the phone, through email or fax. They will not always
be able to solve the client issue immediately and will be
responsible for investigating the issue through their internal
system, speaking with other company departments, and/or looking at
the clients information to ensure everything is correct.Skills:Data
entry, customer service, client support, investigation and
analysis, customer service call centerTop Skills Details:Customer
Service, Data EntryAdditional Skills & Qualifications:Must Have:-
Bilingual either Italian or German preferred - Diploma/College
degree- Good job tenure (1 yr. minimum in each job) - Data
Entry/Customer Service experience Nice to Have:Biology, Science, or
Healthcare DegreeCollege Degree Any leadershipExperience
Level:Expert Level About Aerotek:We know that a company's success
starts with its employees. We also know that an individual's
success starts with the right career opportunity. As a Best of
Staffing Client and Talent leader, Aerotek's people-focused
approach yields competitive advantage for our clients and rewarding
careers for our contract employees. Since 1983, Aerotek has grown
to become a leader in recruiting and staffing services. With more
than 250 non-franchised offices, Aerotek's 8,000 internal employees
serve more than 300,000 contract employees and 18,000 clients every
year. Aerotek is an Allegis Group company, the global leader in
talent solutions. Learn more at Aerotek.com.The company is an equal
opportunity employer and will consider all applications without
regards to race, sex, age, color, religion, national origin,
veteran status, disability, sexual orientation, gender identity,
genetic information or any characteristic protected by law.
Keywords: Aerotek, Indianapolis , Bilingual Customer Service Representative, Hospitality & Tourism , Indianapolis, Indiana
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