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Customer Service Representative - Hybrid Remote

Company: Aston Carter
Location: Indianapolis
Posted on: November 22, 2021

Job Description:

Equivalent Experience

Aston Carter is hiring several Customer Service reps for a healthcare company in Indianapolis! These positions will train onsite in Indy for 90 days then will go remote so candidates should be local to Indianapolis, IN.

Job Details:
Shift: Monday-Friday, 40 hour work week
Hours between 8am-6pm
Onsite 90 days, then remote

Job Duties:
Taking Inbound calls from Members or Providers regarding insurance information, billing, coverage, authorizations, claims, etc
Will be on the phones most of the day and will document calls into the system as they happen
Opportunity to grown into outbound calls to members to conduct health screens, assist with creating profiles

Customer Service, call center, insurance, medical


  • At least 6 months of call center experience
  • Computer Literate
  • High School diplomaNice to have:
    • Previous healthcare experience or previous call center from similar companyWhy work here:
      Helping individuals with healthcare coverage
      Great culture and environment
      Updated onsite facilities offering several amenities

      Experience Level:
      Entry Level

      About Aston Carter:
      At Aston Carter, we're dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions - from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

      Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients' capabilities by seeking solvers and delivering solutions to address today's workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit Aston Carter is a company within Allegis Group, a global leader in talent solutions.

      The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

      If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

Keywords: Aston Carter, Indianapolis , Customer Service Representative - Hybrid Remote, Hospitality & Tourism , Indianapolis, Indiana

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