Customer Service Manager
Company: Trulite Glass and Aluminum Solutions
Location: Indianapolis
Posted on: January 27, 2023
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Job Description:
Truliteis growing and we are looking for aCustomer Service
Managerto be based in ourIndianapolisPlant. The Customer Service
Manager will be responsible for ensuring the delivery of the
highest quality service to our customers while creating processes,
training, motivating, and providing leadership for the Customer
Service Team. They oversee the Customer Service activities to
ensure metrics attainment within the framework of the company's
objectives and policies. They will lead by example in delivering a
pleasant, helpful, and responsive attitude in all customer
dealings. They will have strong people skills with the ability to
build solid relationships with professionals at all levels.Who You
Are:A Leader, Effective Communicator, Positive & Approachable,
Problem Solver!Skills You Bring:3-5 years customer/consumer service
leadership experience (3-5 years)Strong computer skills (MS Office
Suite)Familiarity with EBA or a similar systemExcellent
communication and interpersonal skillsMediation and conflict
management skillsProven proactive approach to problem resolutionWhy
Choose Trulite:Trulite offers the most comprehensive benefit
coverage in the industry. We give our employees immediate access to
health, dental, vision and life insurance benefits, as well as
provide short/long-term disability coverage to protect you
financially if injured on the job.Stay with us for a year and your
401k employer match is 100% vested and immediately becomes part of
your ever improving financial plan. This is also true for those who
select and contribute to their Health Savings Account. We match on
both employee and family coverage to help cover out-of-pocket
expenses and if unused continues to grow until needed. The employer
match for your HSA, if you choose to participate, is also vested
immediately at 100%, improving your financial health.We bear most
of the cost of your benefits. We structured these benefits because
we care not only about your physical well-being but your financial
health and welfare too. Let us show you how we value you as an
employee and how we will help you achieve financial independence.We
are one of North America's largest fabricator and distributors in
our industry, with many facilities throughout the United States and
Canada. With its unmatched product line, we have created a Total
System Approach to satisfy virtually any customer requirement. We
have the products, equipment, and an experienced team to take
projects from design concepts with the architect to final
installation by the contractor.We are an Equal Opportunity and
E-Verify Employer. We embrace and encourage our employees'
differences in age, color, disability, ethnicity, gender identity
or expression, language, national origin, physical and mental
ability, political affiliation, race, religion, sexual orientation,
socioeconomic status, veteran status, and other characteristics
that make our employees unique.
Keywords: Trulite Glass and Aluminum Solutions, Indianapolis , Customer Service Manager, Hospitality & Tourism , Indianapolis, Indiana
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