Catering Supervisor
Company: Parkhurst Dining
Location: Franklin
Posted on: January 27, 2023
Job Description:
Parkhurst Dining, part of the Eat'n Park Hospitality Group, is a
family owned, family run company that provides culinary, dining and
catering services to over 80 organizations and universities east of
the Mississippi. We believe that food is best when made from
scratch with locally sourced ingredients, prepared with heart, &
served with a smile. This culinary experience is uniquely and
authentically Parkhurst. If you've been searching for a place where
you can do what you love, love what you do and have room to grow,
consider Parkhurst!
JOB SUMMARY
The catering supervisor is responsible for leading the hourly
workforce to execute catering events. This role also has management
accountabilities for discipline and team selection. This individual
also ensures that the quality of the products and services provided
to the customer meet or exceed standards.
ESSENTIAL FUNCTIONS:
- Supervises team members in their area of responsibility.
Consults with members of management to make changes as needed to
improve services.
- Follows established Parkhurst and client policies and
procedures. Upholds standards.
- Communicates using Smile Plus skills and coaches team members
on their use of the Smile Plus hospitality imperatives.
- May assist in purchasing foods and supplies.
- Maintains presence in service areas to assess customer
satisfaction levels and resolve problems. Communicates findings to
management.
- Ensures practices and procedures comply with federal, state,
and local regulatory requirements.
- Follows the human resource policies and procedures, Treats team
members with fairness and respect.
- Has input into hiring, performance appraisal and discipline of
staff under management oversight.
- Orients and trains staff. May be required to present inservice
training programs.
- Communicates to staff regularly, both formally and informally;
holds team meetings to ensure staff awareness of department
activities. Assists management in keeping team members aware of any
changes in policies and procedures.
- Serves as a role model for team members by maintaining
standards for appearance, dress, attendance, and professional
behavior.
- Enforces safety standards with team members. Reports safety
problems to management.
- Ensures sanitation standards are enforced. Monitors cleaning
procedures.
- Maintains morale on their shift through a sense of urgency,
professionalism, and team building; resolves team member
conflicts.
- May assist in the planning and execution of catered events in
conjunction with other team members.
- May open and close the department. Demonstrates responsibility
for department security.
- Performs hands-on tasks as required by the operation.
- Maintains a plan for self-development and professional
growth.
- Serve and interact with our guests in a friendly, professional
manner.
- Follow all service procedures according to Parkhurst's catering
manual.
- Ensure all rented items are separated for vendor pick-up.
- Follow cleaning schedule as provided by management, using
"clean as you go" techniques.
- Maintain an open line of communication with management,
informing them of products and supplies needed.
Qualifications:
- Three or more years of professional experience with one or more
years in a catering supervisory role.
- Strong planning and organizational abilities; ability to meet
deadlines.
- Strong leadership, communication, and team management
skills.
- Proficiency in Microsoft software programs.
- High school or GED.
Benefits:
- FREE meal during your shift.
- 20% discount on any food purchase at Eat'n Park, Hello Bistro,
The Porch, and Parkhurst Dining.
- Paid time off.
- Access to continuous development with Smile Universe.
- Eligibility for 401k, vision, dental, and medical plans
The above statements are intended to describe the general nature
and level of work being performed by people assigned to this
classification. All personnel may be required to perform duties
outside of their normal responsibilities from time to time, as
needed.
Eat'n Park Hospitality Group is an equal opportunity employer. We
focus on valuing our individual and group differences, making our
teams stronger and more engaged. Diversity and inclusion have been
a core value of ours for over 70 years.
Keywords: Parkhurst Dining, Indianapolis , Catering Supervisor, Hospitality & Tourism , Franklin, Indiana
Didn't find what you're looking for? Search again!
Loading more jobs...