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Call Center/CSR/Customer Service

Company: Incubation Systems Private Limited
Location: Indianapolis
Posted on: May 15, 2024

Job Description:

Hope you are doing great,We are looking for a *Process Executive* in *Indianapolis, IN.* Please go through the job description below and let me know if youd like to apply for this position. In case if you are not looking, please share this job with anyone you might know who is available for a new job.*Job Title: Process Executive**Location: Indianapolis, IN, 46241**Job Type: Contract to Hire **Shift: 07:00 AM till 03:30 PM**Key Responsibilities*Purpose of role: Executes Transactions as per prescribed timelines and follows all predefined procedures with the objective to meet SLA targets for the specific process within guidelines, policies and norms of Infosys.*Minimum Experience*- 1+ years of experience*Area of Responsibility** SLA Compliance* Process Compliance* Customer Interaction* Customer Service, soft skills* Flair to customer support/ customer care* Knowledge management* Basic troubleshooting skills* Knowledge on operating systems* Basic computer tools/ application of knowledge* Basic knowledge on printers, PCs, Laptops, etcJob Type: ContractPay: $16.00 - $17.00 per hourExpected hours: 40 per weekSchedule:* 8 hour shift* Day shiftEducation:* High school or equivalent (Required)Experience:* Call center: 1 year (Required)Work Location: In personby Jobble

Keywords: Incubation Systems Private Limited, Indianapolis , Call Center/CSR/Customer Service, Hospitality & Tourism , Indianapolis, Indiana

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