IndianapolisINRecruiter
the smart solution for Indianapolis jobs

Housekeeping Guest Service Representative

Company: Red Roof Inns
Location: Indianapolis
Posted on: April 18, 2019

Job Description:

Job Purpose

The Housekeeping Guest Service Representative (GSR) is responsible for maintaining a positive guest experience by preparing clean and comfortable rooms within a given timeframe and in accordance with Red Roof Inns brand standards. This position is critical to ensure quality service to our guests and upholding our Red Roof Inn Hassle Free Guarantee, while working with members of the hotel team, maintaining room quality as well as safety and security of the hotel.

Duties and Responsibilities

* Using Red Roof Inns set expectations and processes, follow directions thoroughly to monitor and maintain cleanliness, sanitation and organization of guest rooms and other areas.

* Ability to remove and replace dirty linens and terry, change and make beds, clean bathroom and vanity areas, vacuum and dust.

* Smiles and greets guests, maintains positive guest relations and appropriately handles guest requests.

* Restock and transport cart with cleaning supplies, linens, terry, amenities to assigned guest rooms and position securely.

* Use correct cleaning chemicals for designated surfaces/areas according to OSHA regulations and Red Roof Inn requirements.

* Communicate with front desk staff about room information, maintenance cards, lost and found items and any discrepancies between stayovers and checkouts.

* Inspect room fixtures and accessories for proper location, operation and function; reporting to maintenance and front desk any concerns.

* Maintain confidentiality of guest information and pertinent hotel data.

* Ability to work in non-climate controlled conditions.

* Ability to exert physical effort in operating cleaning equipment and transporting housekeeping carts (up to 50lbs) as well as endure various physical movements throughout the work areas during shift.

* Comply with all Red Roof Inn and OSHA standards related to safety and security.

* Provide special services for guests upon request.

* Set heating/cooling equipment on proper setting.

* Performing self-room inspections and accepting feedback from room quality inspections performed by inn management and trained team members.

* Cross train in laundry, maintenance, and/or front desk job functions, if possible.

* Performs other duties as assigned.

Qualifications

* 1-2 years in a previous customer service position.

* Some administrative duties required (timekeeping system, rooms cleaned reports, etc.).

* Must maintain professional appearance in Red Roof Inn provided uniform with consistently friendly attitude towards guests and staff.

* Must be able to easily and frequently change from one task to another and work with minimal supervision.

* Frequent lifting and bending required.

* May be required to work nights, weekend and/or holidays.

Working Conditions

Because Red Roof Inn hotels may be exterior corridor hotels, the physical environment may require the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions. Position may come into contact with pets. Employee is required to use personal protective equipment to prevent exposure to hazardous chemicals/materials. Regularly scheduled hours may include nights, weekend and holidays. Schedules vary based on business need.

Physical Requirements

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift or move up to 10 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

RED ROOF INNS INC. IS AN EQUAL OPPORTUNITY EMPLOYER

Keywords: Red Roof Inns, Indianapolis , Housekeeping Guest Service Representative, Hospitality & Tourism , Indianapolis, Indiana

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Area Manager Live Entertainment
Description: Overview br br Assist with leading entertainment crews in the successful completion of installs and show runs. This position supports the day to day operation of the Entertainment Division.Qualifications (more...)
Company: Kings Island
Location: Cincinnati
Posted on: 04/21/2019

Route Driver
Description: Job Description: Route Driver Organix Recycling was established in 2009 for the explicit purpose of diverting food recyclables from landfills to more environmentally sustainable options. Since then, we (more...)
Company: Organix Recycling, LLC
Location: Dayton
Posted on: 04/21/2019

Busser
Description: Bussers clear and re-set tables at the restaurant per procedures so
Company: First Watch Restaurants, Inc.
Location: Indianapolis
Posted on: 04/21/2019


Sous Chef
Description: Sous Chef Overview The Sous Chef is responsible for serving as the point contact between Park Foods production and Central productions. Develops all relevant documentation for establishing pars, ordering (more...)
Company: California's Great America
Location: Cincinnati
Posted on: 04/21/2019

Store Leader In Training - Ricker's GetGo - Indianapolis (North), IN
Description: Job Description: ul li Overall management of the day-to-day store operations at their assigned location li Regularly direct the work of their subordinates providing guidance to ensure that all operational (more...)
Company: Giant Eagle
Location: Indianapolis
Posted on: 04/21/2019

At Home Customer Service Reps
Description: Mommy Jobs Online is now seeking Customer Service Reps. to take incoming hotel and car rental reservation bookings
Company: Mommy Jobs Online
Location: Indianapolis
Posted on: 04/21/2019

INBOUND CUSTOMER SERVICE
Description: Job Description An Inbound Customer Care Professional is responsible for fielding inbound telephone calls, internet chat requests and inbound email requests in a fast faced, dynamic environment with a (more...)
Company: Mommy Jobs Online
Location: Dayton
Posted on: 04/21/2019

Hardscape Team Leader
Description: Experienced Hardscape Team Leader Position Overview: We are seeking an experienced person for our Hardscape Manager position. This person will oversee projects and personnel. The Manager must be able (more...)
Company: Lemcke Landscape
Location: Indianapolis
Posted on: 04/21/2019

Driver CDL A Delivery and Merchandising
Description: Job Description: Job Overview Driver CDL A Delivery and Merchandising - Cincinnati, OH The Driver / Merchandiser utilizes a CDL Class A and is responsible for delivering product to large and small customer (more...)
Company: Keurig Dr Pepper
Location: Cincinnati
Posted on: 04/21/2019

Retail Merchandiser
Description: Job Overview Retail Merchandiser in Greater Cincinnati Area The Retail Merchandiser is responsible for providing high-quality merchandising support for Keurig Dr Pepper brands to retail stores within (more...)
Company: Keurig Dr Pepper
Location: Cincinnati
Posted on: 04/21/2019

Log In or Create An Account

Get the latest Indiana jobs by following @recnetIN on Twitter!

Indianapolis RSS job feeds