IndianapolisINRecruiter Since 2001
the smart solution for Indianapolis jobs

Multi-Unit Team Leader

Company: H&R Block
Location: Indianapolis
Posted on: October 13, 2019

Job Description:

Title

Multi-Unit Team Leader

07/14/2019

Job Description

Are you a passionate people leader, capable of managing multiple offices? Do you want to work for six months of the year, and have the remainder of the year free to pursue other interests? H&R Block is looking for a Multi-Unit Team Leader to accelerate our seasonal tax business by managing three H&R Block offices and providing leadership to the customer-centric teams that work within them.

As a Multi-Unit Team Leader, you will serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives (i.e., clients, revenue and earnings) for three tax offices. Prior tax preparation experience is not required. You'll begin working a flexible part-time schedule in the fall as you ramp up for the busy tax season, then transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities

What you'll do...

  • Manage office staffing, operations, and logistics for three offices with support from two Associate Team Leaders
  • Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, which includes developing local partnerships and managing office community involvement
  • Assist the DGM in recruiting and interviewing candidates for tax office associate positions
  • Build an engaging team environment, across all offices, by training and coaching associates while holding them accountable to execute on Standard Operating Procedures (SOP) and recognizing outstanding associate contributions
  • Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
  • Lead daily team meetings and communicate essential information to tax office associates
  • Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management, for staff in all offices
  • Travel between the three offices as required
  • May prepare tax returns, as needed

    Job ID

    323064BR

    State

    IN

    City

    INDIANAPOLIS

    Address

    NORTHWEST MARKETPLACE

    Tax Office Job Categories

    Multi-Unit Team Leader

    Minimum Qualifications

    What you'll bring to the team...


    • People management experience, with the demonstrated ability to grow and develop associates
    • Demonstrated aptitude for growth plan execution and ability to lead towards growth culture
    • Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision
    • Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs
    • Computer proficient with the ability to use MS Office
    • Bachelors degree in a related field, or HS diploma with the equivalent combination of experience
    • Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)


      It would be even better if you also had...
      • Multi-unit people management experience in the retail, restaurant, banking, or other related industry; management of people within military service positions can also be a good fit

Keywords: H&R Block, Indianapolis , Multi-Unit Team Leader, Hospitality & Tourism , Indianapolis, Indiana

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Host/Hostess
Description: If you are unable to complete this application due to a disability, contact us at recruitment huseculinary.com to ask for an accommodation or an alternative application process. br br Host/Hostess (more...)
Company: 1933 Fishers LLC
Location: Fishers
Posted on: 10/18/2019

Customer Service Reps. Work at Home
Description: Customer Service Reps. Work At Home We're looking for earners - you can get a performance bonus your first week We are looking for independent contractors to provide customer service. We provide phone (more...)
Company: Mommy Jobs Online
Location: Indianapolis
Posted on: 10/18/2019

Customer Service Specialist
Description: Are you good at Customer Service Want to subsidize your existing income or are you looking for a change Are you good with people and would like to be a Team Training Specialist We are looking for individuals (more...)
Company: CM Consulting
Location: Indianapolis
Posted on: 10/18/2019


CDL Delivery Truck Driver
Description: br br br br If you're a licensed CDL Driver looking to advance your career with a nationally established company, look no further. ABC Supply, America's largest wholesale distributor of exterior (more...)
Company: ABC Supply
Location: Indianapolis
Posted on: 10/18/2019

Associate District Manager
Description: ADP is hiring an Outside Sales Representative, Small Business Services.Thanks for clicking Let us tell you a little more... ul li Are you restless, revved up, and ready to get things done li Have (more...)
Company: ADP
Location: Indianapolis
Posted on: 10/18/2019

CDL A Delivery Truck Driver
Description: br br Company: Sysco Cincinnati br Location: US-OH-Cincinnati br Zip Code: 45241 br Minimum Level of Education: Not Applicable br Minimum Years of Experience: 0-1 br Position Type: Non-Exempt (more...)
Company: Sysco
Location: Cincinnati
Posted on: 10/18/2019

25S Satellite Communication Systems Operator-Maintainer
Description: Communication is a vital part of the military's ability to run successful missions. It's the role of the Satellite Communication Systems Operator-Maintainers to ensure the lines of communication are always (more...)
Company: Army National Guard
Location: Indianapolis
Posted on: 10/18/2019

Store Leader in Training (FT) South Indianapolis
Description: Job Responsibilities : br ul li Overall management of the day-to-day store operations at their assigned location li Regularly direct the work of their subordinates providing guidance to ensure (more...)
Company: Giant Eagle
Location: Indianapolis
Posted on: 10/18/2019

Full Time Kitchen Team Member at Aronson!
Description: Job Responsibilities : br ul li Provide excellent customer service by being pleasant, greeting customers, attending to their requests and thanking them in a professional, friendly, courteous manner. (more...)
Company: Giant Eagle
Location: Indianapolis
Posted on: 10/18/2019

At Home Customer Service Starting Immediately !!
Description: Seeking Health Care Associates to Start a HOME OFFICE POSITION 1 Leading Health Care and Dental Benefits Discount
Company: MAH Benefits
Location: Cincinnati
Posted on: 10/18/2019

Log In or Create An Account

Get the latest Indiana jobs by following @recnetIN on Twitter!

Indianapolis RSS job feeds