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HR Service Coordinator

Company: Elevance Health
Location: Indianapolis
Posted on: May 27, 2023

Job Description:

HR Service Coordinator

  • Job Family: Enterprise Operations

  • Type: Full time

  • Date Posted:May 19, 2023

  • Req #: JR70817



      Location(s): Indianapolis, IN*
      *This position will take part in Elevance Health's hybrid work model which includes remote work and 1-4 days in office per month.
      The HR Service Coordinator is responsible for processing and responding to associate and management inquiries regarding human resources issues including benefit and payroll.
      How You Will Make an Impact
      Primary duties include, but are not limited to:

      • Receiving incoming Human Resource Contact Center calls, chats and cases.

      • Researching and responding to our customers using a variety of databases and software.

        Minimum Requirements
        Requires a HS diploma and a minimum of 2 years customer service experience; or any combination of education and experience, which would provide an equivalent background.
        Preferred Skills, Capabilities, and Experiences

        • Bilingual Spanish highly preferred.

        • Strong oral, written, and interpersonal communication and problem-solving skills.

          Please be advised that Elevance Health only accepts resumes from agencies that have a signed agreement with Elevance Health. Accordingly, Elevance Health is not obligated to pay referral fees to any agency that is not a party to an agreement with Elevance Health. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
          Be part of an Extraordinary Team
          Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. A Fortune 20 company with a longstanding history in the healthcare industry, we are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?
          We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
          The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide - and Elevance Health approves - a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.
          Elevance Health has been named as a Fortune Great Place To Work in 2022, has been ranked for five years running as one of the 2023 World's Most Admired Companies by Fortune magazine, and is a growing Top 20 Fortune 500 Company. To learn more about our company and apply, please visit us at Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance.
          EEO is the Law
          Equal Opportunity Employer / Disability / Veteran
          Please use the links below to review statements of protection from discrimination under Federal law for job applicants and employees.

          • EEO Policy Statement

          • Know Your Rights

          • Pay Transparency

          • Privacy Notice for California Residents

            Elevance Health, Inc. is anE-verify Employer (
            Need Assistance?
            Email us ( or call 1-877-204-7664

Keywords: Elevance Health, Indianapolis , HR Service Coordinator, Human Resources , Indianapolis, Indiana

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