Associate – HR – Employee Relations

Company: Eli Lilly and Company
Location: Indianapolis
Posted on: November 29, 2025

Job Description:

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world. Organization Overview: At Lilly, we serve an extraordinary purpose. We make a difference for people around the globe by discovering, developing and delivering medicines that help them live longer, healthier, more active lives. Not only do we deliver breakthrough medications, but you also can count on us to develop creative solutions to support communities through philanthropy and volunteerism. An Associate Employee Relations representative is a member of a centralized team that provides employee relations support for US-based employees across all areas of the company. This position will answer the needs of our customers by delivering high quality and timely HR services while balancing the needs of the employee, supervisor and company to improve business performance. In addition to the day-to-day responsibilities, this position will serve as a subject matter expert on employee relations processes This position will report to a senior member on the team and collaborate with cross-functional partners across the organization. Responsibilities: · Manage high-volume caseload, ensuring compliance and maintaining cultural alignment. · Continually improve team processes and practices to demonstrate collaboration and improve efficiency for HR, employees, and key business partners. · Act as Subject Matter Expert on ER processes. This includes owning ER job aides/guidelines, looking for opportunities to streamline processes, sharing key findings with team, networking with corporate process owners, and training team members. · Perform other, related duties, as assigned. Coach and counsel supervisors in areas such as: · Conflict resolution · Team effectiveness and local organizational issues · Employee development and retention · Fair and consistent treatment and application of Lilly policies · Performance management and discipline · Internal staffing and other HR processes Coach and counsel employees in areas such as: · Workplace issues, including referrals to other resources as appropriate · Meeting performance expectations · Professional and career-related issues Conduct HR investigations, as needed: · Plan, conduct, and document investigations · Communicate and deliver investigations outcomes Basic Requirements: · Bachelor’s Degree with at least 1 year plus of employee relations experience or High School Diploma/GED with a minimum of 3 years ER experience. · Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position. Additional Preferences: · Proven track record of consistent, successful performance. · Exceptional interpersonal and relationship-building skills. · Proven experience managing challenging situations with resilience and professionalism. · Ability to deal with ambiguity. · Ability to maintain objectivity and a resilient demeanor. · Critical thinking skills and excellent judgment. · Ability to coach and influence people at all levels. · Strong written and oral communication skills in all forums - group presentation, face-to-face meetings, and phone conversations. · Attention to detail and strong documentation skills. · Strong digital literacy – eg Excel, PowerPoint, Word, Workday Additional Information: · Possible occasional travel to sites outside of Indianapolis (less than 10%) · Off shift hours, as needed · This role is not approved for remote work · Office presence at Indianapolis – Lilly Corporate Center expected a minimum of three (3) days per week Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ( https://careers.lilly.com/us/en/workplace-accommodation ) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups. Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is $58,500 - $137,500 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees. WeAreLilly

Keywords: Eli Lilly and Company, Indianapolis , Associate – HR – Employee Relations, Human Resources , Indianapolis, Indiana