Technology Lead

Company: Radial, Inc.
Location: Brownsburg
Posted on: May 6, 2021

Job Description:

Radial, Inc., a bpost group company, is the leader in omnichannel commerce technology and operations. Premier brands around the world confidently partner with Radial to deliver their brand promises, anticipate and respond to industry disruption, and compete in a rapidly evolving market. Radial's innovative solutions connect retailers and customers through advanced omnichannel technologies; intelligent payments and fraud protection; efficient fulfillment, supply chain services; and insightful customer care services - especially where high-value customer experiences are critical. We are flexible, scalable, and focused on our clients' business objectives.Responsibilities:Analyze, recommend and execute enhancements with all warehouse systems, fulfillment process flows and optimization opportunities.Technology liaison between client and Radial internal technology teams.Prioritize and manage multiple technology projects across WMS and OMS platforms. Act as the point person for all System Modifications, including weekly conference calls, projects, and operations meetingsOversee and train management how to correct all Ops system issuesMaintains a working knowledge and complies with all company policies and procedures.Help with all system start-ups to ensure process is successfulMaintain and understand all reporting tools/DDA's in all departmentsExecutive ad-hoc SQL reporting.Strong understanding and knowledge of WMS/WES wave planning software Strong Understanding of the TMS (Kewill)Strong understanding of sorter control software (Pyramid/COFE)Strong understanding of OMS platformsSQL experience preferredAbility to multi-task in a fast-paced environmentStrong communication and time management skillsRequirements:Individual must have supervisory experience with multi shift operationsShould have experience in general utilizing sophisticated WMS and other automated systems and equipment including EDI, RF equipmentExperience in a high SKU, multi partner, fast pace environmentAdvanced system knowledgeExcellent problem-solving skills with the ability to think on your feet, work independently, make decisions and take appropriate actionsSkilled at managing a team of individuals with differing levels of skill to enable them to achieve performance and quality standardsLead by exampleTraining new associates and managementProvide coaching and feedback to hourly staffPerforms evaluations of hourly associatesPreferred Qualifications:At least three years of management/supervisory experience, preferably in a large, high volume fulfillment environment with demonstrated leadership qualitiesPrevious experience using WMS and OMS technologyProject management experience, interfacing with multiple teams and platforms Excellent organizational skills and the ability to prioritize#LI-BB1

Keywords: Radial, Inc., Indianapolis , Technology Lead, IT / Software / Systems , Brownsburg, Indiana