Technical Support Representative - PTI Security Systems (Remote)
Company: ASSA ABLOY Global Solutions - Hospitality
Location: Indianapolis
Posted on: May 16, 2022
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Job Description:
About PTI Security SystemsPTI is the most trusted name in
security and new technology for the self-storage industry because
we have a proven track record of providing the best access control
products and solutions to fit your site's unique needs. We've been
in the self-storage industry for more than 35 years, and have more
than 36,000 systems in self-storage facilities in more than 30
countries. For more information on our company, please visit
https://ptisecurity.com/.
The ideal candidate must reside in/near Atlanta, GA.
PRIMARY RESPONSIBILITIES:PTI Technical Support Representatives
provide telephone support for our access control and security
systems to end users and dealers. The Support Representative's
objective is to provide a quality customer service experience via
remote connection to troubleshoot both hardware and software
components. Our Technicians strive to resolve issues and document
the resolution within our ticketing system in an efficient manner
that complies with our company procedures.
JOB RESPONSIBILITIES, but not limited to:
QUALIFICATIONS:
Applicant Background RequirementsThe candidate must agree to, and
successfully pass a comprehensive background check to include:
We are the ASSA ABLOY GroupOur people have made us the global
leader in access solutions. In return, we open doors for them
wherever they go. With nearly 50,000 colleagues in more than 70
different countries, we help billions of people experience a more
open world. Our innovations make all sorts of spaces - physical and
virtual - safer, more secure, and easier to access.
As an employer, we value results - not titles, or backgrounds. We
empower our people to build their career around their aspirations
and our ambitions - supporting them with regular feedback,
training, and development opportunities. Our colleagues think
broadly about where they can make the most impact, and we encourage
them to grow their role locally, regionally, or even
internationally.
As we welcome new people on board, it's important to us to have
diverse, inclusive teams, and we value different perspectives and
experiences.
Keywords: ASSA ABLOY Global Solutions - Hospitality, Indianapolis , Technical Support Representative - PTI Security Systems (Remote), IT / Software / Systems , Indianapolis, Indiana
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