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Telecom Analyst

Company: Anchor Point Technology Resources
Location: Indianapolis
Posted on: August 7, 2022

Job Description:

Position overviewThis position will support all centralized billing, invoice allocations, budgeting and forecasting and service orders / disconnects for telecommunications equipment / services located in home office, regional offices, and in the field (remote locations).
What you will be doing:

  • Forensic analysis of telecom invoices inclusive of tracking, reviewing, auditing, optimizing, and assistance in approving and processing for payment.
  • Create training and education regarding telecom solutions and billing for corporate and field properties including PRI and SIP.
  • Budgeting and forecasting for all centrally invoiced telecom accounts.
  • Understanding of invoice, allocation, organizational hierarchy in relation to accounting practices.
  • Analyze the company's locations for savings opportunities and best practices in Telecom Management
  • Updating and maintaining the circuit status and data within a CMDB
  • Management of circuit orders and disconnects as needed, including providing options for the best solution for the desired service being requested
  • Provide timely, detailed, and accurate reporting to various levels of the company's audiences
    Qualifications:
    • Bachelor's degree in Business, Accounting, Finance, or related field.
    • At least 2 years' similar experience with a basic knowledge of telecommunications services and networks (voice, data, mobile, unified communications, SIP, PRI).
    • Ability to manage heavy volumes and often complex telecom invoices.
    • Experience navigating through carrier portals (wireline/wireless).
    • Business analysis skills, including developing business requirements, product proposals and business and technical workflows.
    • Project management, problem solving and analytical skills.
    • Strong attention to detail.
    • Ability to manage multiple tasks simultaneously, while meeting deadlines.
    • Microsoft Office competency and accelerated Excel competency to include pivot tables and complicated formulas.
    • Experience creating process documentation and standard operating procedures.
    • Ability to leverage automation for efficiency and added customer benefit.
    • Strong written and oral communication skills, including the ability to communicate technical information to both technical and non-technical users.
    • Ability to capture detailed meeting minutes effectively, and assist in developing presentations/materials.

Keywords: Anchor Point Technology Resources, Indianapolis , Telecom Analyst, IT / Software / Systems , Indianapolis, Indiana

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