Telecom Analyst

Company: Anchor Point Technology Resources
Location: Indianapolis
Posted on: August 7, 2022

Job Description:

Position overviewThis position will support all centralized billing, invoice allocations, budgeting and forecasting and service orders / disconnects for telecommunications equipment / services located in home office, regional offices, and in the field (remote locations).
What you will be doing:

• Forensic analysis of telecom invoices inclusive of tracking, reviewing, auditing, optimizing, and assistance in approving and processing for payment.
• Create training and education regarding telecom solutions and billing for corporate and field properties including PRI and SIP.
• Budgeting and forecasting for all centrally invoiced telecom accounts.
• Understanding of invoice, allocation, organizational hierarchy in relation to accounting practices.
• Analyze the company's locations for savings opportunities and best practices in Telecom Management
• Updating and maintaining the circuit status and data within a CMDB
• Management of circuit orders and disconnects as needed, including providing options for the best solution for the desired service being requested
• Provide timely, detailed, and accurate reporting to various levels of the company's audiences
  Qualifications:
  • Bachelor's degree in Business, Accounting, Finance, or related field.
  • At least 2 years' similar experience with a basic knowledge of telecommunications services and networks (voice, data, mobile, unified communications, SIP, PRI).
  • Ability to manage heavy volumes and often complex telecom invoices.
  • Experience navigating through carrier portals (wireline/wireless).
  • Business analysis skills, including developing business requirements, product proposals and business and technical workflows.
  • Project management, problem solving and analytical skills.
  • Strong attention to detail.
  • Ability to manage multiple tasks simultaneously, while meeting deadlines.
  • Microsoft Office competency and accelerated Excel competency to include pivot tables and complicated formulas.
  • Experience creating process documentation and standard operating procedures.
  • Ability to leverage automation for efficiency and added customer benefit.
  • Strong written and oral communication skills, including the ability to communicate technical information to both technical and non-technical users.
  • Ability to capture detailed meeting minutes effectively, and assist in developing presentations/materials.

Keywords: Anchor Point Technology Resources, Indianapolis , Telecom Analyst, IT / Software / Systems , Indianapolis, Indiana