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Systems Programmer/Analyst

Company: Indiana University
Location: Indianapolis
Posted on: January 27, 2023

Job Description:

Department

VICE PRESIDENT INFORMATION TEC (UA-VPIT-IUINA)

Department Information

At University Information Technology Services (UITS) we provide the technology, tools, and services you need to succeed. UITS supports IU's vision for excellence in research, teaching, outreach, and lifelong learning. We ensure a workplace that encourages growth, flexibility, and creativity, as well as a culture that champions inclusion, diversity, and overall employee well-being through programs supported university wide. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.

All employees in the Research Technologies division of UITS work in a highly collaborative environment which requires of all employees' willingness to cooperate and collaborate with colleagues and clients, openness with information, professional and respectful approaches to collaboration and contention, and compliance with university policies including IU's Intellectual Property policies. Code and documentation developed by staff in relation to or as part of their professional work activities are, unless otherwise designated in advance, considered to be the Intellectual Property of IU, per IU Intellectual Property guidelines. Code and documents are to be stored and maintained within identified shared code and document repositories, shared with other entities within IU, and disclosed to IURTC promptly. All employees are required to uphold and support IU's mission in deed and in spirit -and particularly its activities in research, education, and engagement in the state of Indiana and beyond.

Job Summary

Department-Specific Responsibilities

  • Supports the activities of the AVL group related to operations of object digitization, advanced media displays, and advanced visualization workflows. Leads problem management and escalations, upgrades and maintenance related to AVL services and supporting infrastructure. Leads efforts in advancing AVL service applicability.
  • Provides consulting services and maintenance of advanced display systems, including IQ-Walls and Reality Stations deployed across multiple campuses. Responsible for management and upkeep of the RT NEXT Lab. Provides assistance with IQ-Walls and Reality Stations at IU Regional campuses.
  • Provides service and technology oversight for 3D object digitizing systems, including object- and person-scale Ortery photography systems, structured light scanners (GoScan), and 3DMD facial scanners (in use at IUSM).
  • Serves as liaison between UITS, RT, and AVL and researchers and educators in key departments, including IU Schools of Medicine, Dentistry, and Nursing, School of Informatics, Media Arts and Sciences, Media School, Herron School of Art, and Eskenazi School of Art, Architecture, and Design. Provides direct consultation and support when appropriate, or facilitates connections with other RT or UITS units as necessary.
  • Serves as liaison with other UITS and IU technology support units, including UITS Learning Technologies, Regional Campus IT, Herron School IT (Think It Make It lab), Eskenazi School MAD Lab, and IUSM Nexus Lab.
  • Serves as liaison with key technology vendors for visualization software and hardware, including Ortery, GoScan, Sketchfab, Unity, and Intuiface.
  • Monitors hardware/software usage, provides statistics, produces reports, and makes recommendations for strategies. Participates in the evaluation and technical assessment of software to ensure that IU keeps pace with emerging technologies as it pertains to 3D digitization, analysis, and presentation systems.
  • Working virtually independently, provides high-level expert technical expertise and performs highly complex system development tasks, including systems analysis and programming related to the design, development, implementation and support of workflows for acquiring, processing, presenting, and preserving 3D scans of objects.
  • Oversees systems administration including installation of hardware and applications, performance tuning, and system maintenance. Coordinates deployment and provides integration and testing; ensures tight system security; prepare system services, project and service documentation.
  • Represents AVL, RT, UITS, and IU at local, regional, and national levels as assigned. Attends conferences and makes presentations on AVL supported research, applications, and workflows. Writes text for RT publications and grants and delivers training. Supports research and vendor partnerships as assigned. General Responsibilities
    • Provides experienced analysis and programming related to the design, development, and support of systems.
    • Consults with stakeholder(s) to define system requirements, problems, and proposals; conducts detailed studies, presents detailed requirements/designs to the stakeholder(s), and obtains agreement and approval for proposed updates/changes.
    • Prepares conversion and systems implementation plans and schedules; translates system design to detailed program specifications.
    • Documents systems analysis and programming efforts (changes, new functionality, issue/problem resolution); performs system unit and integration testing and presents final test results to stakeholder(s) and/or leadership.
    • Researches and stays up to date with new standards, tools, and emerging technology and services and makes recommendations for possible short-term, mid-term or long-term integration.
    • Ensures that all protocols used in the design and programming of systems are up to date and compliant with university policies and standards. Qualifications

      EDUCATION

      Required
      • Bachelor's degreePreferred
        • Degree in computer science or related fieldWORK EXPERIENCE

          Required
          • 2 years of systems programming/analysis, technical design, or related experience Preferred
            • Experience working with advanced visual technologies, including any of: 3D modeling and analysis, 3D visualization, 3D programming, or 3D digitization, or 3D output highly desiredCombinations of related education and experience may be considered

              SKILLS

              Required
              • Proficient communication skills
              • Maintains a high degree of professionalism
              • Demonstrated time management and priority setting skills
              • Demonstrates a high commitment to quality
              • Possesses flexibility to work in a fast paced, dynamic environment
              • Seeks to acquire knowledge in area of specialty
              • Highly thorough and dependable
              • Demonstrates a high level of accuracy, even under pressure Preferred
                • Knowledge and skill in the areas of 3D computer graphics, 3D digitization, or computer-aided modeling and design, and the ability to develop robust, repeatable workflows for these technologies
                • Strong customer service attitude
                • Ability to serve as spokesperson for UITS' visualization and 3D digitization efforts and to interact with people of varying knowledge levels
                • Ability to work effectively in a highly collaborative research and development environment
                • Ability to foster and maintain collaborations with internal and external academic researchers through a balanced, service-based approach
                • Ability to operate effectively in a complex and dynamic environment with the capability of functioning as a project leader
                • Demonstrates ability to learn new technologies and tools
                • Demonstrates initiative in evaluating and adopting new technologies
                • Ability to interact successfully with staff and faculty in extended consultations; demonstrates enthusiasm for new technologies; and delivers excellent outcomes under high pressure and short deadlines
                • Demonstrates conceptual, analytical, and logical abilities
                • Organizational and leadership abilitiesWorking Conditions / Demands

                  This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

                  Position requires mental concentration, attention to detail, and excellent organizational skills to balance competing demands and priorities in a fast-moving, collegial environment.

                  The role is required to maintain and interact with computers and frequently move objects weighing up to 50 pounds. This position requires occasional project work on select weekends. There is also a need for occasional travel with the possibility of overnight stay(s).

                  Work Location

                  Bloomington, Indiana

                  or

                  Indianapolis, Indiana

                  Benefits Overview

                  For full-time staff employees, Indiana University offers a wide array of benefits including:
                  • Multiple plan options for medical insurance
                  • Dental insurance
                  • Health Savings Account with generous IU contribution
                  • Life insurance, LTD, and AD&D options
                  • Base retirement plan contribution from IU, subject to vesting
                  • Additional supplemental retirement plan options
                  • Tuition benefit for IU classes
                  • 10 paid holidays per year
                  • Generous Paid Time Off
                  • Paid Parental Leave
                  • Employee Assistance Program (EAP)Part-time staff employees are eligible for the following benefits:
                    • Base retirement plan contribution from IU, subject to vesting
                    • Paid Time Off . click apply for full job details

Keywords: Indiana University, Indianapolis , Systems Programmer/Analyst, IT / Software / Systems , Indianapolis, Indiana

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