Product Owner Agile Scrum Team - Remote

Company: UnitedHealth Group
Location: Indianapolis
Posted on: March 18, 2023

Job Description:

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us and start doing--your life's best work.(sm)The Product Owner leads our agile scrum team developing key capabilities on the Call Center Desktop for UHC Operations at UnitedHealth Group. The Product Owner owns, maintains and prioritizes the backlog for the development scrum team. They share the product vision and works closely with the Product Manager to ensure the team delivers value to the business.This leader will work with key business and IT partners to develop strategic plans for the technologies impacting Member and Provider services call centers. This individual is a self-starter; with the ability to identify and pursue opportunities without being provided explicit direction. Strong presentation skills, analytic skills and a passion for improving consumer experiences using technology are essential.You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.Primary Responsibilities:

• Planning:
  • Product backlog and prioritization of user stories with team members
  • Create business user stories
  • Execution:
    • Practical understanding of Scrum principles and practices
    • Partners with Scrum master's in supporting Scrum Framework
    • Shares and decomposes Features into user stories (non-technical)
    • Develop a deep understanding of the customer and product needs
    • Recognized voice of the business to the team
    • Works closely with Product Manager to represent capabilities and features--
    • Business requirements are represented in the product backlog
    • Ensures traceability between requirements to Features to user stories
    • Review of test cases against user stories acceptance criteria
    • Periodically re-prioritize the Product Backlog based on customer feedback, market changes and business priority as communicated by the Product Manager
    • Formally accepts the user stories once all acceptance criteria are met and demo-ed
    • Actively participates in Product Backlog grooming sessions, retrospectives, defect management and project team's release planning sessions
    • Access-able for the team to answer questions, and during Sprint planning sessions, and Daily Scrum
    • Owns the continual acceptance criteria for business value story user stories, which is Demoed by the teamYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:--
      • 3+ years of years of experience of project management, business analysis and/or product management (or combination of the three)
      • Experience working with cross functional teams in a large matrixed organization
      • Experience systematically analyzing problems, drawing relevant conclusions, and devising appropriate courses of action
      • Influence management experience driving teams and management to decisions (willing to push-back for information and answers)
      • Intermediate level of proficiency with MS Excel and PowerPointPreferred Qualifications:
        • BA/BS degree
        • Experience with Call Center / Contact Center
        • Experience effectively breaking down barriers to maintain progress on initiatives
        • Experience in working with Agile/Scrum work environment as a Product Owner: writing user stories, and following the development process through user story acceptance--
        • Healthcare insurance industry experience
        • Proven diplomatic with solid negotiation and conflict resolution skills--
        • Proven adept at adjusting to changing circumstances quickly and professionally--
        • Proven ability--to make quick decisions when clarification or modification is needed--
        • Proven excellent oral, written and interpersonal communication with both technical and business audiences--
        • Demonstrated strategic thinking by using appropriate information to diagnose problems, identify possible solutions and collaborate with impacted groups to drive decisions--
        • Proven self-directed and able to drive detailed solutions to completion with minimal oversight
        • Proven detail-oriented and obsessively organizedCareers with UnitedHealthcare.--Work with a Fortune 5 organization that's serving millions of people as we transform health care with bold ideas. Bring your energy for driving change for the better. Help us improve health access and outcomes for everyone, as we work to advance health equity, connecting people with the care they need to feel their best. As an industry leader, our commitment to improving lives is second to none.California, Colorado, Connecticut, Nevada, New York, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New York, Rhode Island or Washington residents is $67,800 to $133,100. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter PolicyAt UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UnitedHealth Group, Indianapolis , Product Owner Agile Scrum Team - Remote, IT / Software / Systems , Indianapolis, Indiana