IndianapolisINRecruiter
the smart solution for Indianapolis jobs

Call Center Customer service - J

Location: Indianapolis
Posted on: March 19, 2019

Job Description:

contract position call center customer service

9am-6pm



SUMMARY: Successfully completed the required basic training, able to perform basic job functions with help from co-workers, specialists and managers on non-basic issues. MAJOR JOB DUTIES AND RESPONSIBILITIES: Primary duties may include, but are not limited to: Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims. Analyzes problems and provides information/solutions. Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database. Thoroughly documents inquiry outcomes for accurate tracking and analysis. Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner. Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information. Under immediate supervision, receives and places follow-up telephone calls / e-mails to answer customer questions that are routine in nature. Uses computerized systems for tracking, information gathering and troubleshooting. Requires limited knowledge of company services, products, insurance benefits, provider contracts and claims. Seeks, understands and responds to the needs and expectations of internal and external customers. EDUCATION/EXPERIENCE: Requires a High School diploma or GED; 3 to 6 months experience in an automated customer service environment or any combination of education and experience, which would provide an equivalent background. We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

Keywords: , Indianapolis , Call Center Customer service - J, IT / Software / Systems , Indianapolis, Indiana

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other IT / Software / Systems Jobs


Current College Students - 2019 Technology Spring Co-op (College Hire, January Start)
Description: Caring for the world, one person at a time has inspired and united the people of Johnson Johnson for over 130 years. We embrace research and science -- bringing innovative ideas, products and services (more...)
Company: Johnson & Johnson
Location: Covington
Posted on: 03/20/2019

Computer Science Grad Positions - Greenwood
Description: Revature is the fastest growing employer of emerging technology talent in the US and we are currently looking to hire over 100 new Software Engineers.Our Software Engineers design, analyze and build next-gen (more...)
Company: Revature
Location: Greenwood
Posted on: 03/20/2019

Entry Level .Net Software Developer
Description: Revature is the fastest growing employer of emerging technology talent in the US and we are currently looking to hire over 100 new Software Engineers.Our Software Engineers design, analyze and build next-gen (more...)
Company: Revature
Location: Covington
Posted on: 03/20/2019


IT Project Manager
Description: The Project Management Consultant is responsible for planning, executing, and evaluating projects according to agreed upon timelines and budgets. This scope includes building and managing project teams, (more...)
Company: BC Forward
Location: Indianapolis
Posted on: 03/20/2019

Junior C Developer - Indianapolis
Description: Revature is the fastest growing employer of emerging technology talent in the US and we are currently looking to hire over 100 new Software Engineers.Our Software Engineers design, analyze and build next-gen (more...)
Company: Revature
Location: Indianapolis
Posted on: 03/20/2019

Junior Software Developer
Description: Employer is the fastest growing employer of emerging technology talent in the US and we are currently looking to hire over 100 new Software Engineers.Our Software Engineers design, analyze and build next-gen (more...)
Company: Revature
Location: Cincinnati
Posted on: 03/20/2019

Junior Software Developer
Description: Revature is the fastest growing employer of emerging technology talent in the US and we are currently looking to hire over 100 new Software Engineers.Our Software Engineers design, analyze and build next-gen (more...)
Company: Revature
Location: Cincinnati
Posted on: 03/20/2019

Junior CSS/HTML Developer
Description: Revature is the fastest growing employer of emerging technology talent in the US and we are currently looking to hire over 100 new Software Engineers.Our Software Engineers design, analyze and build next-gen (more...)
Company: Revature
Location: Indianapolis
Posted on: 03/20/2019

Entry Level Software Engineer - Fairfield
Description: Revature is the fastest growing employer of emerging technology talent in the US and we are currently looking to hire over 100 new Software Engineers.Our Software Engineers design, analyze and build next-gen (more...)
Company: Revature
Location: Fairfield
Posted on: 03/20/2019

Artificial Intelligence (AI) Software Engineer
Description: Artificial Intelligence AI Software Engineer Job Description:The LInC Leidos Innovation Center currently has an opening for an Artificial Intelligence AI Software Engineer to work at our customer (more...)
Company: Leidos
Location: Dayton
Posted on: 03/20/2019

Log In or Create An Account

Get the latest Indiana jobs by following @recnetIN on Twitter!

Indianapolis RSS job feeds