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Desktop Support Analyst

Company: Robert Half Technology
Location: Indianapolis
Posted on: October 13, 2019

Job Description:

If you're interested in communicating complex technical information to non-technical users in an understandable and concise format, Robert Half Technology has an open position for a Desktop Support Technician you might be interested in. Problem solvers who enjoy working in a challenging and positive environment may do well in this Desktop Support Technician position. This Desktop Support Analyst role is long term one year temporary opportunity and is based in the Indianapolis, Indiana, area. What you do as the Desktop Support Technician: - Settle computer problems, and offer suggestions on appropriate action/solutions - Develop records of daily data communication transactions, issues and remedial actions taken or installation activities - Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals - Provide computer desktop support in accordance with established policies and procedures - Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems - hardware repairs with the appropriate vendors - Interface regularly and effectively with ticket submittersWhat you bring to the role: - 3+ years of desktop support troubleshooting hardware & software issues - Knowledge of MS Windows 7/10 in an Active Directory environment - Ability to quickly write reports, business correspondence, user instructions, and procedure manuals - Demonstrated knowledge of Microsoft Office 365 - General familiarity with Salesforce.com - Adeptness in Microsoft Office - Proficiency in imaging For more information about this role please contact Alysha Biemolt at 317.687.3275 or send resumes direct to Alysha.Biemolt@rht.com. - provided by Dice

Keywords: Robert Half Technology, Indianapolis , Desktop Support Analyst, IT / Software / Systems , Indianapolis, Indiana

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