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CI10 - Contact Center Customer Service Inbound I

Company: Kelly
Location: Indianapolis
Posted on: November 22, 2020

Job Description:

Kelly Services is hiring for Remote Call Center Representatives in the Indianapolis area! This is a great and unique opportunity to work from home, but you must live in the Indianapolis area.

Schedule: 1st Shift, Monday - Friday

Pay Rate: $12.00 Per Hour

Start:  You must be able to start the 1st week of December

How to apply:

Apply directly to this posting, or

Call or text (612) 213-5484, or

Email a copy of your resume to: MAIY497@kellyservices.com

In this position, you will be responsible for:

• Professionally answering multiple calls for a variety of clients

• Providing a superior level of customer service

• Responding professionally, effectively and efficiently throughout the process

• Accurately document details and notes in the customer database system

• Best of all? You’ll get to do this in the comfort of your own home!

Job Description:

• Provide exceptional customer service at all times over the phone, strengthen clients  brands by responding to customer inquiries, processing requests, and always striving to surpass expectations; Update customer database systems by typing record changes, diary note entries, and workflow case to completion, ensuring accuracy of all entries

• Escalate issues to manager as appropriate

• Ensure courteous quality of service on all phone calls

• Ability to multi-task with phone and computer

Requirements:

• 1 year call center experience preferred

• Must have your own internet and cell phone

• Must live in the Indianapolis area!

• You will be provided a desktop and ethernet cord

• Bilingual in Spanish and/or French? Let the recruiter know!

How to apply:

Apply directly to this posting, or

Call or text (612) 213-5484, or

Email a copy of your resume to: MAIY497@kellyservices.com

Apply today for immediate consideration!

#herojobs #quickapply1

Why Kelly ® ?

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

About Kelly ®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

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Keywords: Kelly, Indianapolis , CI10 - Contact Center Customer Service Inbound I, Other , Indianapolis, Indiana

Click here to apply!

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