IndianapolisINRecruiter Since 2001
the smart solution for Indianapolis jobs

Virtual Experienced Tax Expert I

Company: Intuit
Location: Indianapolis
Posted on: November 22, 2020

Job Description:

Overview If youÃ?â??re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. YouÃ?â??ll advance our goal of Ã?â??Powering Prosperity Around the WorldÃ?â? by providing expert guidance and explanations of tax and technical terms to our customers. YouÃ?â??ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. What you'll bring College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required. Prior tax preparation experience in a tax practice or retail setting required. PTIN required Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA Strong customer service skills with ability to empathize and instill confidence Ability to work within a team to assist in preparation of accurate tax returns in a timely manner Strong Research skills and the ability to quickly use online resources to find answers Critical thinking and problem solving Persistence and determination Willingness to utilize audio/visual tools to communicate with customers Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well Friendly and reassuring on camera Bilingual (English/Spanish) communication skills (written & spoken) a plus For internal use: tst assoc How you will lead This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns Compiling/preparing tax returns for TurboTax Customers Gathering/organizing and accurately entering customer data in the federal and state tax returns for review Communicate directly with the customer as needed Coordinate customer meetings and follow-up Communicate updates to credentialed tax experts on assigned customers Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy Typical Deliverables: Accurate and complete customer data entered in tax returns for credentialed tax expert review High quality customer interactions and experiences Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions Proficient with technology and solid knowledge of computer operations and software. Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer Document customer interactions Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Indianapolis , Virtual Experienced Tax Expert I, Other , Indianapolis, Indiana

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


CNA / Nursing Assistant - All Shifts Available
Description: We are currently looking to hire FT/PT CNAs, with any level of experience, who want to make a positive impact on the lives of those we care for. We value quality, personalized care and are looking for (more...)
Company: CareInHomes
Location: Middletown
Posted on: 12/2/2020

RN PATIENT CARE
Description: The Registered Nurse provides professional nursing care to patients within a assigned unit with a commitment to quality and safety. Professional nursing practices, requiring specialized knowledge judgment (more...)
Company: Bayhealth
Location: Middletown
Posted on: 12/2/2020

Part-Time Food Delivery - Uber Eats
Description: Part-Time Food Delivery - Uber Eats Bremen, OH 2854 C2-144202 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends (more...)
Company: Uber Eats
Location: Fairfield
Posted on: 12/2/2020


RN
Description: Who We Are: connectRN is a technology platform built by nurses, for nurses. Through the connectRN app, facilities post their open shifts that clinicians can view and apply for. Whether it s full time (more...)
Company: ConnectRN
Location: Middletown
Posted on: 12/2/2020

Students - Deliver with Uber Eats
Description: Students - Deliver with Uber Eats Pickerington, OH 2854 C2-114469 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends (more...)
Company: Uber Eats
Location: Fairfield
Posted on: 12/2/2020

Registered Nurse (RN)
Description: Who We Are: connectRN is a technology platform built by nurses, for nurses. Through the connectRN app, facilities post their open shifts that clinicians can view and apply for. Whether it s full time (more...)
Company: ConnectRN
Location: Middletown
Posted on: 12/2/2020

Flexible Schedule - Deliver with Uber
Description: Flexible Schedule - Deliver with Uber Baltimore, OH 2854 C2-75626 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on weekends (more...)
Company: Uber Eats
Location: Fairfield
Posted on: 12/2/2020

Deliver with Uber - Earn Between Classes
Description: Deliver with Uber - Earn Between Classes Pickerington, OH 2854 C2-96745 Deliver with Uber. Earn on your schedule. Work on your schedule. Deliver for a few hours in the mornings, every night, or just on (more...)
Company: Uber Eats
Location: Fairfield
Posted on: 12/2/2020

Registered Nurse
Description: Who We Are: connectRN is a technology platform built by nurses, for nurses. Through the connectRN app, facilities post their open shifts that clinicians can view and apply for. Whether it s full time (more...)
Company: ConnectRN
Location: Middletown
Posted on: 12/2/2020

Floor Helper - Start Your Career in the Printing Industry!
Description: This is a great opportunity for someone looking to learn a valuable trade and start a career in the printing industry. br Essential Requirements: ul li Stage and prep substrates for jobs at the (more...)
Company: Innomark Communications
Location: Fairfield
Posted on: 12/2/2020

Log In or Create An Account

Get the latest Indiana jobs by following @recnetIN on Twitter!

Indianapolis RSS job feeds